Ecommerce Manager

Ecommerce Specialist

Location: Mumbai

Experience: Min 3 years

Industry: FMCG / D2C / Consumer Brands / E-commerce

About Plush

Plush is a women-first wellness and personal care brand, building a portfolio across menstrual hygiene, intimate wellness and personal care. We are looking for a Marketplaces Specialist to drive our growing presence across India's leading quick commerce platforms.

Key Responsibilities

Quick Commerce Management

• Own day-to-day operations and business performance across Blinkit, Zepto, Swiggy Instamart and other quick commerce platforms.
• Manage assortment, product listings, pricing, promotions and platform visibility.
• Ensure products are live, correctly mapped, competitively priced and available across relevant dark stores/locations.
• Monitor stock availability, fill rates, OOS and inventory health and coordinate with internal teams to resolve issues.Business & Performance
• Track daily/weekly/monthly sales, orders, GMV, ASP, conversion and other key platform metrics.
• Analyse SKU-level and platform-level performance and identify opportunities for growth.
• Prepare regular performance reports and dashboards for management.
• Identify underperforming SKUs/locations and recommend corrective actions.Promotions & Visibility
• Coordinate with platform teams on campaigns, promotions, visibility placements and brand activations.
• Support planning and execution of platform-specific offers and promotional calendars.
• Track ROI and incremental sales from campaigns and promotions.
• Work with the marketing/brand team to ensure effective execution of platform visibility initiatives.Catalogue & Content
• Ensure accurate product content, images, pricing, pack information and claims across platforms.
• Coordinate new product launches and ensure timely onboarding and visibility.
• Monitor competitor pricing, assortment, promotions and visibility.Cross-functional Coordination
• Work closely with Sales, Supply Chain, Marketing, Finance and Warehouse teams to ensure smooth platform operations.
• Coordinate with account/category managers at quick commerce platforms.
• Track and resolve operational issues such as stock-outs, listing issues, pricing discrepancies and order/inventory gaps.What We're Looking For
• 2–4 years of experience in Quick Commerce, E-commerce, Marketplace Management or FMCG.
• Hands-on experience with platforms such as Blinkit, Zepto, Swiggy Instamart or similar.
• Strong analytical skills with good command of Excel/Google Sheets.
• Comfortable working with large datasets and translating numbers into actionable insights.
• Strong understanding of online retail metrics, promotions and marketplace operations.
• Good communication and stakeholder-management skills.
• Highly organised, detail-oriented and comfortable working in a fast-paced environment.
• Ability to take ownership and independently drive execution.