Transformation Manager_ Oil & Gas

Key Responsibilities

• Own and maintain the integrated ST&S transformation roadmap, combining process simplification, knowledge management, conventional automation, analytics and agent-assisted opportunities.
• Prioritize initiatives using business value, operational risk, control impact, data readiness, integration feasibility, process maturity, adoption effort and delivery capacity.
• Lead process diagnostics and target operating model design across settlements, iData, contracts and confirmations, accounting, reporting and enabling controls.
• Validate timing and benefit assumptions using actual volumes, variants, exceptions, manual workarounds, service baselines and operational dependencies.
• Establish readiness gates covering process stability, data objects, UDP/KDO onboarding, interface feasibility, quality thresholds, access, write-back controls and operational support.
• Lead cross-functional workstreams spanning operations, process excellence, business analysis, product, technology, data, automation, reporting, risk, compliance and change.
• Govern scope, plans, resources, interdependencies, risks, issues, decisions, financials and outcomes; escalate material concerns to the Delivery Head and client sponsors.
• Sponsor workflow, digitization, analytics and agentic use cases, while ensuring material commercial and regulated decisions remain human-owned.
• Preserve four-eye checks, delegated authorities, escalation paths, audit evidence, business-continuity fallbacks and manual operating procedures through change.
• Define SME participation and knowledge retention across design, testing, UAT, hypercare, governance and sustainment.
• Lead stakeholder engagement, change-impact planning, communications, training, adoption and operational readiness.
• Establish joint scorecards covering service, efficiency, automation effectiveness, adoption, controls, risk and sustained benefits.
• Own benefits validation and realization, including baseline approval, dependency attribution, post-implementation measurement and corrective action.
• Build and coach the transformation team, create reusable methods and promote evidence-led continuous improvement.

Core Domain & Transformation Skills

• Strong Oil & Gas, energy or commodity-trading domain knowledge, with end-to-end understanding of ST&S and post-trade operations.
• Demonstrated experience leading multi-workstream transformation portfolios, target operating model design and cross-functional change execution.
• Strong capability in process diagnostics, Lean/process excellence, business analysis, portfolio governance, financial tracking and benefits realization.
• Ability to connect process, data, controls, technology, workflow, analytics and operating-model decisions.
• Experience with ETRM/CTRM, ERP, workflow/case-management, reconciliation, process-mining, automation and analytics environments.
• Executive stakeholder management, governance facilitation, commercial awareness and clear transformation storytelling.Experience & Qualifications
• 8-14 years of relevant experience, including 5+ years leading transformation, process excellence, consulting, product, change or program delivery.
• Experience in Oil & Gas, energy, commodities, trading operations, shared services or another control-intensive process environment.
• Bachelor’s degree in Business, Finance, Accounting, Engineering, Technology, Operations, Energy Management or a related discipline.
• Lean Six Sigma, Agile/Scrum, business analysis, process mining, project management, change management or automation certification is desirable.
• Fluent business English, with flexibility to engage stakeholders across regions and business timelines.Leadership & Behavioural Expectations
• Strategic perspective combined with hands-on delivery discipline and attention to operational reality.
• Strong judgement when balancing value, pace, risk, controls, continuity and stakeholder expectations.
• Confident leadership across senior client, operations, technology, control and transformation stakeholders.
• Coaching mindset that protects specialist knowledge and builds sustainable capability.