KPI and Reporting Analyst

Application Deadline: 27 September 2024

Department: Program Optimus

Location: India

Description

Great People Work Here

Transforming WHAT we do and HOW we do it.

We are embarking on a huge program of global business transformation enabled by the implementation of a new global technology solution. The delivery and embedding of this technology solution across our highly successful and highly de-centralized business will change the way we work forever, enabling greater data insight, simplification of processes and ways of working and creating greater collaboration across the business.

Purpose:

The KPI Analyst will be responsible for delivering a suite of key performance indicators (KPIs) for the global business, creating visually engaging dashboards, and effectively engaging stakeholders to deliver business outcomes. This role requires a solid analytical mindset, a deep understanding of data visualisation techniques, a positive attitude and exponential mindset, and effective communication skills to convey complex information in a clear and concise manner.

This role offers the opportunity to make a significant impact on the global business by providing valuable insights and facilitating data-driven decision-making. The ideal candidate will possess a motivation for data, a keen eye for detail, and a collaborative mindset to work effectively with stakeholders across the organisation.

Scope:

Will require some flexibility in working hours aligned with a global role.

Key Responsibilities

• Work closely with Director of Global Products, Product Owner team in addition to Finance Director and other key stakeholders to understand business and KPI requirements.
• Develop a comprehensive suite of KPIs to track business performance across different functions and regions.
• Create visually appealing dashboards using data visualisation tools in collaboration with Data & Analytics team, e.g Sap Analytics Cloud (SAC) to present KPIs in a clear and actionable format.
• Monitor and Evaluate KPI trends, identify areas for improvement, and enable data-driven recommendations to ensure business growth.
• Collaborate with cross-functional teams to ensure alignment on KPI definitions, targets, and reporting methodology.
• Engage with stakeholders to communicate KPI development, explain methodology, and facilitate strategic discussions to improve business performance.
• Provide training and support to stakeholders on how to interpret and use dashboards effectively.
• Stay current on industry best practices and emerging trends in KPI reporting and data visualisation to continuously improve reporting capabilities.

Skills, Knowledge and Expertise

• Previous experience working in a global or cross-functional environment and project tasks.
• Proficiency in data visualisation tools.
• Strong analytical skills with the ability to interpret complex data sets and draw meaningful insights.
• Key project management skills, with the ability to meet deadlines and support competing priorities.
• Good communication and presentation skills both verbal and written, with the ability to convey technical information to non-technical audiences.
• Good attention to detail.
• Good relationship building skills.
• A strong ‘completer – finisher’. Able to get things done and deliver outcomes from others.
• High MS office skills across word, excel and PowerPoint.
• Ability to work under own initiative and take ownership of tasks.
• Ability and experience of working to tight deadlines without compromising quality.
• Demonstrable ability to flex style to suit the audience.
• Interested in the company’s vision for its future and about being part of the journey to get there.
• Growth mindset, highly motivated and embraces change and opportunity.
• Acts as an ambassador for Program Optimus.
• High levels of cultural awareness.

Benefits

• Monthly phone bill maximum reimbursement limit is Rs.3000.
• Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
• Medical Insurance 5 lakhs Flat Coverage.
• PF and Gratuity.
• Long Service Policy.
• Life Term Policy,
• Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower.