Product/Project Manager - Gen Ai

Tech Mahindra
Bengaluru, Karnataka, India

Role - Product Manager/Project Manager/Technical Project Manager

Location - Bangalore

Mode - Hybrid (4 Days working from office)

JD:

KEY RESPONSIBILITIES

AI Product Strategy & Roadmap

  • Translate inputs into AI product requirements, use cases, value propositions, and roadmap recommendations.
  • Build fact-based business cases connecting AI capability to customer outcomes, revenue opportunity, cost and margin impact, and strategic fit.
  • Prioritize a portfolio of AI use cases on value, feasibility, data readiness, and time-to-impact; make and defend explicit trade-off and de-scoping decisions.
  • Own AI product lifecycle decisions, feature prioritization, model and release readiness, adoption barriers, deprecation, and retirement.

Program Planning & Execution

  • Prepare project plans and drive initiatives from conception and planning through implementation, deployment, and adoption.
  • Ensure effective and efficient execution to established guardrails of scope, timeline, and budget; track execution and compliance metrics and provide regular status and feedback to stakeholders.
  • Manage schedule and task detail using project management tools, reports, tracking charts, checklists, and scheduling software.
  • Identify, evaluate, and address program risks per established guidelines; surface and resolve complications before they impact commitments.
  • Conduct appropriate reviews to ensure documentation, models, and solutions are of acceptable quality prior to release.

Technical Partnership & Delivery Quality

  • Partner with Business, Data Science, ML Engineering, Data Platform, and Software teams to ensure requirements are understood, feasible, prioritized, and traceable through execution.
  • Drive definition of evaluation criteria and acceptance thresholds for AI systems.
  • Own the path from pilot to production: MLOps readiness, monitoring, model drift management, support model, and total cost of ownership.

Customer, Field & Competitive Insight

  • Engage customer-facing stakeholders and technical experts to understand customer high-value problems and operational pain points.
  • Capture and synthesize Voice of Customer, escalation learnings, and competitive intelligence into actionable AI product recommendations.
  • Support customer and executive technical reviews with product positioning, technical rationale, and evidence-based messaging.
  • Identify gaps between current AI capability and customer needs, and recommend corrective actions or roadmap adjustments.

Cross-Functional Leadership

  • Drive alignment of system-level requirements across Business Units, Engineering, IT, Services, and Operations.
  • Coordinate launch planning, enablement, change management, adoption tracking, and issue resolution for AI capabilities.
  • Maintain clear documentation of product decisions, assumptions, dependencies, risks, and success metrics.
  • Use structured operating rhythms, dashboards, and reviews to communicate progress and escalate appropriately.
  • Mentor and train team members in AI product and program management practice.

COMPETENCIES

  • Functional Knowledge: Demonstrates depth and/or breadth of expertise in own specialized discipline or field.
  • Business Expertise: Interprets internal and external business challenges and recommends best practices to improve products, processes, or services.
  • Leadership: May lead functional teams or programs with moderate resource requirements, risk, and/or complexity.
  • Problem Solving: Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
  • Impact: Impacts the achievement of customer, operational, project, or service objectives; work is guided by functional policies.
  • Interpersonal Skills: Communicates difficult concepts and negotiates with others to adopt a different point of view.

QUALIFICATIONS

Required

  • Bachelor’s degree in Engineering, Computer Science, Data Science, or a related technical discipline; advanced degree preferred.
  • 8+ years of combined product management, program/project management, or technical delivery experience, including 2+ years on AI, machine learning, data, or analytics initiatives.
  • Demonstrated record of delivering at least one AI/ML or data-driven capability into production use with measurable business outcomes.
  • Technical fluency in the AI stack, including data pipelines, model training and evaluation, LLM/generative AI patterns (RAG, agents), and deployment/MLOps concepts, sufficient to lead credible technical trade-off discussions.
  • Proven ability to run structured program management: planning, scheduling, financial tracking, risk management, dependency management, and status reporting.
  • Ability to translate technical concepts into customer value, product requirements, and cross-functional execution plans.
  • Strong written and verbal communication, including concise executive storytelling and trade-off framing.
  • Demonstrated ability to drive alignment across diverse organizations without direct authority.

Preferred

  • Experience in semiconductor equipment, process technology, services, diagnostics, data platforms, automation, reliability, or advanced manufacturing environments.
  • Familiarity with industrial and manufacturing AI applications.
  • Hands-on experience using agentic AI tooling to develop concepts, UI prototypes, and dynamic product requirements documents.
  • Experience with market requirements specifications, product lifecycle management, launch readiness, pricing inputs, or service product strategy.
  • Working knowledge of AI governance, model risk management, data privacy, and export-control considerations in a global enterprise.

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