Senior Functional Consultant - Professional Services

Responsibilities

• Drive product implementations: Lead end-to-end delivery for enterprise customers in line with Icertis methodology while respecting scope, schedules, and resource commitments.
• Requirement gathering and functional design: Partner with business stakeholders to understand and define requirements, then translate those into functional designs and configuration blueprints.
• System configuration and deployment ownership: Configure the Icertis platform and manage deployments across multiple engagements.
• Collaborate cross-functionally: Work with Engineering, QA, Support, and Product teams to ensure quality delivery and alignment with customer needs.
• Consulting capability building: Mentor junior consultants and help grow internal consulting competencies.
• Product roadmap contribution: Provide continuous feedback from customer projects to help refine the Icertis product strategy and enhancements.
• Client relationship management: Cultivate strong working relationships with customer counterparts to drive satisfaction and delivery excellence.

Qualifications

• 4+ years of relevant experience in functional consulting with enterprise SAAS or ERP products.
• Proven track record of 3+ full lifecycle implementations - from requirements to go-live - as a functional consultant.
• Prior experience with Contract Management / Supply Chain solutions strongly preferred.
• Hands-on familiarity with the Icertis Contract Intelligence (ICI) platform or comparable CLM products is an added advantage.
• Willingness to work in rotational shifts.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple engagements.
• Strong analytical mindset with a focus on data-driven decision-making.
• Client-facing experience with the ability to coach, influence, and collaborate across teams.
• Flexibility and willingness to travel for customer engagements as required.

About Us

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

About The Team

Who we a re: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.