Product Lead

• Lead product for a high-growth healthtech brand
• Drive AI-led customer engagement and retention

About Our Client

Our client is a fast-growing consumer technology company operating in the digital healthcare and wellness space. The organization has recently adopted a pod-based product structure and is focused on leveraging technology, data, and AI to deliver impactful customer experiences and long-term engagement.

Job Description

• Own the end-to-end customer journey with a strong focus on retention, engagement, and program completion.
• Define and execute the product roadmap over the next 12-18 months.
• Drive product strategy for long-duration customer programs spanning multiple months.
• Improve conversion across digital purchase journeys and expert-assisted customer journeys.
• Identify and implement AI-led initiatives to enhance customer engagement, adherence, and retention.
• Lead lifecycle management initiatives, follow-up workflows, and repeat engagement programs.
• Partner closely with business, design, engineering, and other stakeholders to improve growth and funnel performance.
• Lead a dedicated product pod consisting of Product, Design, and Engineering resources.

The Successful Applicant

• 8-10 years of product management experience.
• Proven track record of building and scaling consumer-facing digital products.
• Strong ownership of business outcomes, growth metrics, and customer KPIs.
• Experience driving retention, engagement, and customer lifecycle improvements.
• AI-first mindset with a practical understanding of technology-led customer experiences.
• Ability to balance strategic thinking with hands-on execution.
• Strong stakeholder management and cross-functional leadership capabilities.
• Experience in consumer internet, healthtech, wellness, subscription, or engagement-led businesses is preferred.

What's on Offer

• Competitive compensation and attractive ESOP package with significant long-term wealth creation potential.
• Direct exposure to senior leadership and business decision-making.
• Opportunity to define the product vision and roadmap for a high-growth consumer platform.
• Chance to drive AI-led product innovation at scale.
• Leadership role based in Mumbai with meaningful business impact.

Quote job ref: JN-102026-7118086