Senior Manager E-commerce & Marketplaces

Pegasus, part of the B. Jain Group, is an established children’s publishing brand with a wide portfolio of books, educational products and screen-free learning experiences.

With an established presence across Amazon India, leading online marketplaces and our own D2C website, we are looking for a capable e-commerce leader to strengthen our online business and drive its next phase of growth.

About the Role

We are looking for a commercially driven and people-oriented Senior Manager – E-commerce &

Online Sales to lead our existing team of performance marketing, marketplace and cataloging professionals.

The role requires someone with a strong understanding of how e-commerce businesses operate, from product visibility and online merchandising to advertising effectiveness, sales conversion and profitability.

The selected candidate will be responsible for setting direction, developing the team, reviewing performance and ensuring that our products achieve their full sales potential across online channels.

This is a business management and team leadership role, rather than a hands-on advertising or catalog execution position.

Key Responsibilities

1. Business Growth & Commercial Ownership

• Take ownership of overall online sales performance, revenue targets and profitability.
• Develop channel-wise and product-wise growth strategies across Amazon India, other marketplaces and the Pegasus website.
• Identify opportunities to improve sales, organic visibility, market share and contribution margins.
• Ensure that advertising expenditure and operational costs are aligned with commercial objectives.
• Drive sustainable business growth through effective planning, prioritization and execution.

2. Team Leadership & Development

• Lead and develop an existing team of performance marketers, marketplace specialists and cataloging professionals.
• Establish clear responsibilities, measurable KPIs and accountability across functions.
• Review individual and team performance, provide direction and ensure timely execution.
• Coach team members, resolve operational challenges and build a collaborative, high-performance culture.
• Assess resource requirements, identify capability gaps and improve team productivity.

3. Performance Marketing & Marketplace Management

• Provide strategic and technical direction to specialists managing Amazon Ads, Google Ads, Meta Ads and marketplace promotions.
• Evaluate advertising strategies, campaign structure, budgets and effectiveness.
• Monitor ACoS, TACoS, ROAS, customer acquisition costs, conversion rates and overall advertising efficiency.
• Ensure continuous optimization of advertising spends while balancing revenue growth and profitability.
• Guide the team in improving product visibility, organic rankings and marketplace sales performance.

4. Product Performance & Online Merchandising

• Ensure effective listing, positioning and presentation of products across all relevant online channels.
• Oversee catalog quality, content, keywords, images, A+ content, pricing and promotional strategies.
• Monitor product-wise performance and identify opportunities to improve discoverability and conversions.
• Plan and oversee successful launches of new books, series and product categories.
• Coordinate with editorial, product development, marketing, design and inventory teams to ensure products are online-ready and commercially supported.
• Ensure systematic attention to both bestselling and underperforming products.

5. Performance Reviews & Business Analytics

• Establish robust reporting and review processes covering sales, advertising, catalog quality and profitability.
• Analyze channel-wise and product-wise performance to identify commercial opportunities and execution gaps.
• Conduct structured reviews with team members and ensure follow-through on agreed actions.
• Prepare monthly business reviews and actionable growth plans for management.
• Take responsibility for achieving agreed targets within approved budgets.

What We’re Looking For

• 6–10 years of relevant experience in e-commerce or online retail.
• Proven experience managing and developing teams handling marketplaces, performance marketing or digital commerce.
• Strong knowledge of Amazon India, including marketplace advertising, catalog management and sales optimization.
• Good understanding of D2C performance marketing, particularly Google Ads and Meta Ads.
• Experience managing advertising budgets, sales targets and business performance.
• Strong understanding of online merchandising, product discoverability, conversion optimization and marketplace operations.
• Sound commercial judgment with the ability to balance growth and profitability.
• Strong analytical, communication, people management and problem-solving skills.
• Ability to guide technical specialists, hold teams accountable and deliver measurable business results.

Experience in consumer products, books, toys, educational products, stationery, baby products or similar categories would be an advantage.

Why Join Pegasus?

• Lead an established online business with significant growth opportunities.
• Manage an existing team of specialists rather than build operations from scratch.
• Take meaningful ownership of commercial strategy, team performance and business growth.
• Work closely with senior leadership in a growing Indian consumer brand.
• Opportunity to build a scalable and high-performing e-commerce function.