CONSULTANT - Hospital & Clinical Operations

Happiest Minds Technologies
Bengaluru, Karnataka, India

Junior Product Manager ? Clinical Documentation (Hospital EMR)

Role Summary

We?re hiring a Junior Product Manager to support the Clinical Documentation module of a Hospital EMR, covering physician/nursing notes, templates, forms, structured documentation, workflow usability, and terminology-aligned capture. You will partner with Engineering, Design, QA, Clinical SMEs, Implementation/CS, and Support to translate clinical needs into clear, build-ready requirements. This role suits someone with 2?4 years of product or product-focused BA experience and strong exposure to hospital workflows.

Key Responsibilities

  • Capture/document requirements via light PRDs, user stories, acceptance criteria
  • Map current vs future documentation workflows; identify friction/improvements
  • Maintain backlog with PM; support refinement, sprint planning, release readiness
  • Collaborate with clinicians, engineering, support, implementation, compliance/security
  • Support discovery through interviews, feedback synthesis, and competitive summaries
  • Coordinate UAT, defect tracking, go-live readiness, and post-release adoption checks
  • Define/support metrics: adoption, completion time, error rate, usage frequency
  • Produce deliverables such as workflow diagrams, UAT checklists, and release notesMust-have Qualifications
  • 2?4 years in Product, Associate Product, or product-focused BA roles
  • Demonstrable ownership of requirements, backlog grooming, and sprint support
  • Exposure to hospital EMR/EHR workflows, especially clinical documentation
  • Strong written/verbal communication; converts user needs into clear requirementsPreferred Qualifications
  • MBBS, BDS, Physiotherapy, paramedical, Hospital Management, Health Informatics, or equivalent healthcare-domain experience
  • Strong candidates will not be excluded solely based on degreeRequired Skills
  • Agile delivery, Jira or similar, user stories/AC, prioritisation basics
  • Proficiency in using GenAI tools for product discovery, UX ideation, structured requirement generation, and rapid prototyping through context-aware prompting.
  • Understanding of notes, templates, structured vs free-text, and clinical workflows
  • Structured problem-solving, basic metrics analysis, crisp stakeholder communicationNice-to-have Skills
  • Exposure to HL7/FHIR, SNOMED/ICD/LOINC, CDS touchpoints
  • Clinician usability improvements, implementation rollout/change management
  • Prototyping

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