Manager of Artificial Intelligence

mea

At mea, our mission is to make customers’ lives easier by delivering insurance-specific technology that just works. We’re building an intelligent operating layer for the insurance industry—combining a domain-specific language model (dsLM) with an insurance knowledge graph to automate workflows end-to-end and deliver operational impact from day one.

Founded in 2021 and bootstrapped to 4 straight years of profitability, mea raised $50 million from SEP in February 2026 and now serves clients across 21 countries. We are a fully remote global team of over 100 insurance veterans and technologists, spanning the UK, US, India, continental Europe, and the Middle East. With the future for innovation in insurance looking more positive than it ever has before, you will be joining us at a moment in time where what we build now will define the next era of insurance operations.

Job Overview

AI Director/Manager will be responsible for designing, develop, and scale the implementation of advanced machine learning algorithms and frameworks to extract structured and unstructured data from various document formats such as PDFs, excel sheets, word documents, and other sources. The role blends deep technical expertise, people leadership, and ownership from roadmap definition to execution and measurable AI outcomes.

Responsibilities

• Own AI strategy, roadmap, and execution for mea. Ensure models are production-ready with focus on accuracy, performance, scalability, and explainability. Work closely with Product, Engineering, and Platform teams to embed AI into core workflows.
• Establish clear KPIs for AI success (accuracy, turnaround time, cost efficiency, adoption), lead development of AI-based extraction modules (NLP, OCR, LLMs), and ensure on-time delivery while maintaining high model and code quality standards.
• Manage and mentor AI/ML, data science, and prompt engineering teams
• Lead client discussions, solutioning, and AI roadmap alignment
• Ensure AI solutions are production-ready, scalable, and measurable

Skills

• Proficiency in relevant programming languages, frameworks, and technologies.
• Excellent problem-solving skills and the ability to analyze complex systems and architectural issues.
• Ability to prioritize tasks, manage deadlines, and deliver high-quality results within time constraints.
• Promote and foster collaboration and engagement with all team members.
• Ability to balance hands-on technical depth with strategic leadership.
• Strong stakeholder management and executive communication skills.
• Experience influencing product direction and business decisions using AI insights.

Education and Experience

• Bachelor’s degree in technology
• 15+ years of experience, Machine Learning Engineer, AI Architect, or similar role with a focus on data extraction from documents with 5+ years in leadership roles.
• 8+ years Project Manager experience experience must required.

Prior experience in MLOps and CI/CD for ML model deployment.

• Hands-on experience with OCR libraries (e.g., Tesseract, PyOCR), OpenCV, layout analysis models (e.g., LDA, CNN-based models), and object detection frameworks (e.g., YOLO, SSD).
• Experience with LLMs (GPT-4, BERT, LLaMA) for text-based data processing.

Benefits & Perks

• Competitive salary
• Medical Insurance
• Paid holidays

Work Authorization

Applicants must be authorized to work in India.

Equal Opportunity

mea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

If you need reasonable accommodation during the application or interview process, please let us know.

How to Apply

Submit your application with a CV/resume through our careers page at www.meaplatform.com/about/careers/