Business Intelligence Engineer III, Amazon Now

Amazon
Bengaluru, Karnataka, India

Description

We are looking for a Business Intelligence Engineer to join the Customer Experience (CX) team at Amazon Now. The BIE will own the end-to-end data ecosystem for CX — building scalable ETL pipelines, automated dashboards, and self-service reporting frameworks that track key metrics across the customer journey including conversion funnels, delivery experience, retention, and NPS. The role involves partnering cross-functionally with Product, UX, Engineering, and Operations teams to define success metrics for feature launches, conduct deep-dive analyses on customer behavior and journey pain points, support A/B experimentation, and build anomaly detection to proactively flag CX degradation.

About The Team

Our Quick Commerce team is passionate about solving complex location-based challenges that directly impact millions of customers. We work at the intersection of technology and operations, using advanced geo-spatial solutions to transform the way customers receive their deliveries. Our team combines expertise in product management, engineering, and operations to build innovative solutions that scale globally.

Basic Qualifications

  • 10+ years of professional or military experience
  • 5+ years of SQL experience
  • Experience programming to extract, transform and clean large (multi-TB) data sets
  • Experience with theory and practice of design of experiments and statistical analysis of results
  • Experience with AWS technologies
  • Experience in scripting for automation (e.g. Python) and advanced SQL skills.
  • Experience with theory and practice of information retrieval, data science, machine learning and data mining

Preferred Qualifications

  • Experience working directly with business stakeholders to translate between data and business needs
  • Experience managing, analyzing and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10592019

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Questions about this job

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What skills does Amazon want for this Business Intelligence Engineer III, Amazon Now role?

The job description asks for SQL, AWS technologies, Python, data science, machine learning and data mining. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

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Is this Business Intelligence Engineer III, Amazon Now job remote or onsite?

This is based in Bengaluru, Karnataka.

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