Senior Associate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what’s possible, and turning that into a reality. We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence.

Job description

The Business Analyst (BA) will be responsible for bridging the gap between IT and the business by

assessing processes, determine requirements, and deliver recommendations and reports to executives

and stakeholders. The BA will work closely with business units, IT teams, and external parties to identify

opportunities for improvement, develop and implement solutions, and ensure that business needs are

met efficiently and effectively. Roles and responsibilities Engage with customers to discuss, elicit,

comprehend, analyze, and document their business requirements. Examine existing solution/template

features, both current and on the roadmap, and compare them against customer requirements to

identify gaps and propose solutions. Develop and present artifacts such as Story Boards and Solution

Reviews to the customer. Prepare, review, and present documents and information to all relevant

stakeholders, including:

Functional Requirements Specification Business Workflow and Conceptual Mockups Oversee and

approve screen mockups and UI flows. Lead prioritization discussions to finalize the scope of releases

and roadmap items. Generate dummy data, sample data, and scenario objects within the developed

solution for validation, testing, and review purposes. Facilitate regular communication with stakeholders

to keep them informed of project status and changes. Develop and maintain comprehensive

documentation of business processes, requirements, and solutions Provide ongoing support and

troubleshooting as needed. Desired Skills Experience with ERP/CBS Platforms Strong project

management skills. Knowledge of financial services operations Familiarity in agile methodologies Strong

analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in MS

Office (Excel, Word, PowerPoint). Ability to lead and manage projects. Strong organizational and

multitasking abilities Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date