Senior Software Engineer - Cortex Platform Enhancement

Position Description

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Position: Senior Software Engineer (SSE)

Experience: 5 - 8 Years

Category: Software Development/ Engineering

Main location: India, Karnataka, Bangalore

Position ID: J1026-2406

Employment Type: Full Time

Your future duties and responsibilities

Key Activities

Key Deliverables

Acceptance Criteria

Cortex New Feature Assessment and Rollout: -

Assess new Cortex capabilities for system metrics and dashboard readiness, bird's eye view, and CQL reports on dashboards; test and validate feature availability for team use.

Feature assessment completed for the identified Cortex capabilities; testing and validation outcomes documented; rollout readiness confirmed or follow up actions captured; outcomes reviewed and accepted by Shell stakeholder.

Cortex Regular Maintenance and End User Support: -

Manage recurring Cortex support, FAQ consolidation, user query reduction, workflow communications, and support visibility for end users.

Recent FAQs and responses are collected for consolidation; support activities and user facing updates are tracked; recurring maintenance work remains visible on the board; outcomes reviewed and accepted by Shell stakeholder.

Cortex Golden Path Updates: -

Onboard Geneva and TNS templates into Cortex workflows; validate template requirements; test onboarding in sandbox before production rollout.

Priority templates are documented and validated with stakeholders; onboarding is tested in sandbox; production rollout blockers are resolved or explicitly tracked; outcomes reviewed and accepted by Shell stakeholder

Cortex Golden State Updates: -

Extend scorecard data coverage, align TCM scorecard rules, validate DORA and TCM logic with stakeholders, and manage reporting consistency across Cortex and analytics platforms.

Scorecard rule alignment is completed with relevant stakeholders; data coverage or API dependencies are documented; reporting consistency risks are captured and managed; outcomes reviewed and accepted by Shell stakeholder

Cortex Platform Updates: -

Evaluate platform specific additions such as custom metrics, entity relationships, dashboard readiness, and vendor/API supported platform capabilities.

Platform update scope is reviewed; dependencies on vendor/API availability and team capacity are documented; required PBIs are created or moved forward as appropriate; outcomes reviewed and accepted by Shell stakeholder.

Note: The Cortex platform roadmap, backlog, and prioritized work items may evolve throughout the engagement through agreed governance and planning processes. Activities and deliverables will be delivered within the applicable milestone categories and prioritized based on business needs. Acceptance will be based on successful delivery of agreed outcomes and deliverables within the defined scope.

Required Skills (MUST Haves)

• Python (mediocre)
• C# (Expert Level)
• Azure Functions
• Azure Logic Apps (Expert Level)
• REST APIs and Integrations
• DevOps Practices (must have GitHub Actions)
• React (Expert Level)
• AI Augmentation
• Agentic Engineering

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.