Senior SmartCOMM Developer

WNS
Bangalore Urban, Karnataka, India

Skill : SmartCOMM Development

Location : Bangalore or Pune

Please find the complete job description below for your kind reference.

Key Responsibilities:

  • Design, develop, and maintain customer communication solutions using SmartCOMM.
  • Build and enhance SmartCOMM templates, data models, assembly rules, and scripts.
  • Analyze business requirements and translate them into scalable communication solutions.
  • Develop high-quality, reusable, and maintainable SmartCOMM components.
  • Troubleshoot production issues and provide timely defect resolution.
  • Collaborate with business, testing, and technical teams to ensure successful project delivery.
  • Follow development best practices with a focus on performance optimization and code quality. Required Skills: Minimum 5 to 10 years of hands-on experience in SmartCOMM development.
  • Strong expertise in:
  • SmartCOMM Template Development
  • Data Model Configuration & Updates
  • Assembly Rules
  • SmartCOMM Scripting
  • SmartCOMM Designer
  • Good knowledge of XML and XPath.
  • Strong understanding of reusable template design and development best practices.
  • Experience in troubleshooting, debugging, and production support activities.
  • Ability to work independently and deliver solutions with minimal supervision.
  • Excellent analytical and problem-solving skills.
  • Experience in the Insurance domain, especially policy documentation and customer communications.
  • Exposure to Customer Communication Management (CCM) platforms and document generation solutions.
  • Large-scale enterprise CCM implementations.

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