Senior Executive - ORM

MakeMyTrip
Bengaluru, Karnataka, India

Roles and Responsibilities

  • Onboard New Bus Services in to Dynamic Pricing Engine - Prepare data, drive strategy discussion, configure rules, liaise with GDS to activate services, sanity check post activation.
  • Performance Management - Evaluate configured parameters and update strategies with changing market dynamics to maintain a level high of BO service performance.
  • System & Process improvement - Identify system and process gaps, contribute towards its improvement by creating high quality process documentation and assisting Data Science team with relevant inputs.
  • Strategy Implementation - Configure strategies as per requirement,
  • Service Monitoring & Intervention - Quickly analyze multiple data points to adjust fares generated from automated dynamic pricing engine to optimise revenue with high level of process adherence.
  • Handle price change requests or queries on Bus Operator WhatsApp groups within SLA requirement

Educational Qualification: Any Graduate

Years of Experience (Minimum & Maximum): 6 months to 4 years of experience

Key Skills Required For The Role

  • Flexible to work at different timings
  • Data Acumen
  • High level of discipline and process adherence
  • Excel
  • Vendor Management & Relationship building

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