Associate Manager, Product Planning and Adoption, EIP

Place of Posting - Bengaluru

Team : Economic Inclusion Program

About The/Nudge

The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals, and youth across rural development, agriculture, skilling, and economic inclusion, in partnership with 15+ central and state governments.

Our economic inclusion journey towards serving 25 million Indians spans 10 states and currently reaches over 1.5 million people. Through our incubator, accelerator, and grand challenges, we have supported 200+ social entrepreneurs, including Forbes 30 Under 30 honorees, Earthshot Prize winners, and nationally recognized changemakers.

Founded with the support of 130+ eminent philanthropists, 40+ corporates, and 15+ foundations, The/Nudge is working towards a poverty-free India, within our lifetime.

What are we solving for?

We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty.

At The/Nudge Institute, We Have Been Piloting This Program For The Past 3 Years And Are Now Scaling It Across Multiple States. Our Purpose Is To Enable The Most Excluded Individuals To Become Contributing Members Of The Economy. We Will

• Enable government to adopt by providing research, design, and implementation support
• Continue to iterate on the program design to create impact at scale through our own implementations
• Support more NGOs in adopting graduation approach by offering technical expertise and capacity building
• Build evidence on graduation approach to nudge governments to adopt at-scale
• Develop technology solutions that enable NGOs and governments to adopt and implement the program at scale & with quality

Position Overview

What are some of the principles/ approaches we use?

• First principles thinking
• Human centered design (thoughtful, action oriented, experimental & iterative process) with a gender lens (unbiased and reflective approach)
• Systems thinking (analytical, stakeholder oriented and holistic)
• Strategic planning (result oriented, logical & coherent with clearly defined outcomes, grounded in current realities)

What will you do?

We are hiring an Associate Manager, Product Planning Feedback and Adoption to independently own planning, adoption and feedback workstreams across multiple state programs. The person will translate program priorities into measurable plans, ensure that product interventions and tools are used effectively, and build feedback loops that turn field experience into product and operating improvements.

This role combines hands-on program management with analytical and strategic ownership. The Associate Manager will work closely with State Operations, Product, Technology, Insights, Livelihood, Learning and Development, and program leadership. The role requires the ability to facilitate decisions, identify risks early and drive actions to closure with limited supervision.

Key Responsibilities

• Planning and program visibility
• Strengthen governance. Design weekly, fortnightly and monthly review rhythms that result in clear decisions, owners and next steps.
• Strengthen collaboration between State Operation teams and Central Product teams through a regular cadence.
• Adoption and data driven action
• Own adoption across states. Lead the adoption of product interventions and tools from rollout through sustained and meaningful use.
• Define meaningful metrics. Establish metric definitions, data sources, reporting frequency and data quality checks.
• Interpret performance. Analyse trackers and dashboards, segment gaps by state, block, cohort or tool, and distinguish process, product and data issues.
• Convert insights into action. Develop state-specific recommendations, align owners and timelines, and monitor whether interventions improve adoption.
• Feedback systems and product improvement
• Design end to end feedback cycles. Define the milestone, respondents, sampling approach, questions, scoring logic and success measures.
• Ensure reliable data collection. Coordinate with state teams, monitor response quality and resolve collection gaps without compromising timelines.
• Synthesize field evidence. Combine quantitative and qualitative inputs into clear product and process recommendations prioritised by impact, urgency and feasibility.
• Close the feedback loop. Track accepted actions with owners and timelines, communicate decisions to stakeholders and verify closure.
• Stakeholder leadership and communication
• Anchor cross-functional forums. Set the agenda, prepare concise pre-reads, facilitate the discussion and keep reviews focused on decisions and actions.
• Influence without authority. Build alignment across State Operations, Product, Technology, Insights and domain teams, and escalate dependencies with context and options.
• Create leadership visibility. Prepare scorecards, reviews and written updates that explain progress, risks, underlying causes and specific asks.
• Raise execution standards. Guide team members and partners on data discipline, meeting preparation, documentation and follow-through.

What Success Looks Like

Success in this role means that program plans and adoption metrics are trusted and used in reviews; risks are surfaced early with clear recovery plans; state and product teams receive recommendations that improve adoption; and field feedback leads to prioritised, tracked and communicated product or process improvements.

Who are we looking for in this role?

• Experience and education
• Relevant experience. 6+ years in program management, product operations, strategy and operations, implementation consulting or large-scale operations.
• Independent ownership. Demonstrated experience leading cross-functional, multi-location or multi-state workstreams from planning through closure.
• Education. A postgraduate degree or MBA is preferred. Candidates with a bachelor's degree and strong relevant experience will also be considered.
• Core capabilities:
• Analytical fluency. Can define and interpret metrics, question data quality, identify patterns and translate analysis into practical recommendations.
• Structured problem solving. Can break down ambiguous problems, identify root causes, evaluate options and make sound recommendations.
• Stakeholder management. Can build credibility, navigate differing priorities and influence senior and cross-functional stakeholders without formal authority.
• Executive communication. Can facilitate effective meetings and communicate complex information clearly in written and verbal formats.
• Execution discipline. Is organized, detail-oriented and proactive about follow-ups, risks and escalation while managing multiple priorities.
• Tools. Is proficient in Excel or Google Sheets and comfortable working with dashboards and presentation tools.
• Language and travel. Has strong written and spoken English and Hindi, and is willing to travel to and stay in rural program locations when required.
• Good to have:
• Sector experience. Exposure to livelihoods, social impact programs, government systems or large-scale field implementation.
• Product adoption. Experience driving adoption of digital tools or process interventions across distributed teams.
• Research and feedback. Experience with survey design, qualitative research, feedback synthesis or user research.

We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.