Architect

Lead Business Analyst

Strategic Bridge: Connects business stakeholders with Pega developers, translating complex processes into scalable digital solutions.

DCO & Case Design: Leads Direct Capture of Objectives (DCO) sessions to map out stages, steps, and user stories.

OOTB Champion: Maximizes Pega's Out-of-the-Box features to ensure compliance with platform guardrails and reduce custom code.

Team Leader: Guides junior BAs and collaborates with Lead System Architects to drive agile, successful project delivery.