Project Manager Observability MMH260923-15

Role Purpose

Handle all end-to-end project responsibilities for supporting the business.

Requirements

• Experience of managing project portfolio in the role of program manager or

delivery manager (5+yrs, 10+ projects simultaneously), escalation handling,

portfolio planning, delivery excellence, monitoring & reporting etc

• Experience in pre-sales activities, RFx process, research & analysis,

proposal presentation, estimation & pricing.

• Experience in managing revenue, profitability (ACV R 30+ M) – includes

cost optimization initiatives, tracking & reporting, invoicing process etc.

• Experience in Managing Observability team (e.g. DataDog support) or

infrastructure support

• Experience as Scrum Master for at least 3 projects.
• Experience in managing large scale transformational projects, data& analytics,

support, digital transformation etc.

• Experience in requirement analysis and documentation, reviewing deliverables.

Duties and Responsibilities

KEY ACCOUNTABILITIES/KRAs/KPIs

• End-to-end project responsibilities, including initiation till prod release.
• Manage team ofsize 10-15 members(remote offshore locations, perm

employee and/ Partner resources)

• Weekly project status reporting, Dashboards, maintaining project costs and

profitability.

• Liaising with the vendor partners and maintaining relationships.
• Manage all quality aspects of the deliverables.
• Manage end to end supportservice (post go live support, L2-L3)
• Assist in project estimation, analysis and req gathering etc.
• Assist in cost-benefit analysis, RFPs and solutioning.

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• 346021306