Lead Engineer – Integrated Smart Home Solutions

JOB PURPOSE:

Smart home solution development / ecosystem development -Lead the development of an integrated Smart Home solution in collaboration with ecosystem partners, bringing video doorbells/video door phones, smart locks and smart switches together through a unified connected platform and mobile application. Define seamless user journeys, voice-assistant integration and application use cases to deliver a secure, reliable, interoperable and intuitive smart-home experience.

KEY RESPONSIBILITIES

• Own the end-to-end smart-home solution architecture and product roadmap, working with ecosystem partners, device OEMs, platform providers and internal R&D teams to define a unified user experience.
• Identify and translate customer needs into application use cases, user journeys, product requirements, functional specifications, system workflows and measurable acceptance criteria.
• Lead integration of video doorbells/video door phones, smart locks, smart switches and other compatible smart-home devices with the connected platform and mobile application.
• Define and deliver use cases such as visitor notification and two-way communication, remote door unlocking, access permissions, event history, lighting control, scenes, schedules, automation rules and device-status notifications, subject to device capabilities and safety requirements.
• Drive mobile application requirements and integration, including device onboarding and pairing, home/room/device management, user and family access, notifications, settings, firmware status and troubleshooting journeys.
• Integrate voice assistants and voice-based control, including supported commands, device discovery, scene activation and status feedback; coordinate compatibility and certification with the selected ecosystem partners.
• Define interoperability and integration requirements across devices, cloud services and mobile applications, including APIs, SDKs, webhooks and relevant connectivity/protocol options such as Wi-Fi, BLE, Zigbee, Matter, MQTT and REST APIs, as applicable to the selected architecture.
• Evaluate and manage ecosystem partners for devices, mobile apps, cloud platforms, voice assistants and integration services; assess technical capability, security, product maturity, commercial fit, roadmap alignment and long-term support.
• Own system-level integration plans, interface specifications, data models, device capability mapping, partner dependencies, release compatibility and end-to-end acceptance criteria.
• Ensure privacy and security by design for video, access-control and home-user data, including authentication, role-based permissions, encryption, secure device onboarding, consent-aware data handling, audit trails, vulnerability management and secure update processes.
• Coordinate integration and validation across device firmware, cloud/platform services, mobile applications and voice ecosystems; lead end-to-end testing, interoperability testing, regression testing, field trials, UAT and defect closure.
• Define reliability and serviceability requirements, including offline behaviour, connectivity recovery, device health, remote diagnostics, incident handling, firmware/software version compatibility and customer support workflows.
• Drive partner and internal teams through design reviews, proof-of-concepts, integration milestones, release readiness and post-launch improvements; manage technical risks, dependencies and issue resolution.
• Work closely with product management, design, firmware, software, cybersecurity, quality, sourcing, marketing, sales and service teams to deliver a market-ready solution within agreed scope, quality, cost and schedule.
• Maintain solution architecture, API/interface documents, use-case catalogues, test plans, integration guides, release notes and operational/support documentation.
• Monitor customer feedback, product usage and ecosystem developments to prioritise enhancements, expand compatible devices and continuously improve the smart-home experience.

EDUCATIONAL QUALIFICATIONS

• Bachelor’s degree in Electronics / Electrical / Computer Engineering, Information Technology or a related discipline.
• A postgraduate qualification in embedded systems, IoT, software engineering or product development is an advantage.

WORK EXPERIENCE

• 10–12 years of relevant experience in IoT, connected consumer products, smart-home solutions, embedded/software integration or digital product engineering.
• Demonstrated experience delivering an integrated connected product or platform involving multiple devices, mobile applications and external technology partners.
• Experience taking solutions from requirements and proof-of-concept through integration, validation, launch and post-launch support.

CERTIFICATIONS

Relevant certifications in IoT, cloud platforms, mobile/application integration, cybersecurity or smart-home interoperability standards are desirable.

PREFERRED/ ADDITIONAL REQUIREMENT

• Strong understanding of IoT architectures connected platforms, mobile applications, APIs/SDKs and device-to-cloud integration.
• Hands-on or technical leadership experience integrating video doorbells/video door phones, smart locks and smart switches.
• Familiarity with voice assistant ecosystems and smart-home interoperability technologies such as Matter, Zigbee, Wi-Fi and BLE; experience will depend on the selected product architecture.
• Understanding of device firmware, cloud services, mobile app release cycles, OTA updates, identity/access management and product lifecycle management.
• Knowledge of cybersecurity and privacy practices, particularly for video devices and physical access-control products.
• Experience in partner evaluation, technical negotiations, joint development, integration governance and vendor performance management.
• Strong system-level troubleshooting, stakeholder management, technical documentation and cross-functional delivery skills.
• Experience launching consumer smart-home products at scale and supporting customer-facing applications is preferred.

REPORTEES

May lead cross-functional project resources and coordinate partner engineering teams; formal direct reportees to be defined based on team structure.

INTERNAL / EXTERNAL INTERFACE

Internal: R&D, Electronics, Firmware, Software, IoT/Cloud, Mobile App, Cybersecurity, Quality & Validation, Product Management, Sourcing, Marketing, Sales and Service.

External: Smart lock, video doorbell/video door phone and smart switch OEMs; smart-home platform providers; mobile app and cloud partners; voice assistant ecosystem providers; connectivity/chipset partners; certification and testing agencies.

FUNCTIONAL COMPETENCIES

• Smart-home solution architecture and systems integration
• Application use-case definition and customer journey design
• IoT connected platform and mobile application integration
• Voice assistant and ecosystem partner integration
• Device interoperability, API/SDK integration and protocol awareness
• Security, privacy, reliability and end-to-end validation
• Partner management, technical governance and product delivery
• Root-cause analysis, documentation and cross-functional leadership

BEHAVIORAL COMPETENCIES

• Think Beyond
• Put Customers first
• Collaborate to Win
• Develop Talent
• Be the Best
• Be Agile