Platform Engineer

Platform Engineer

Role Overview

• The Platform Engineer will be responsible for designing, automating, and operating UIDAI’s core application and infrastructure platform to ensure high availability, scalability, and reliability across multiple data centres
• This role focuses on Service Reliability Engineering (SRE) principles, observability, and infrastructure automation, ensuring that UIDAI systems consistently meet defined SLA/SLO targets
• The position requires in-depth technical expertise in container orchestration, service mesh, CI/CD, monitoring, and distributed system reliability, combined with strong ownership, operational discipline, and collaborative problem-solving skills

Key Responsibilities

Platform Engineering & Reliability

• Design and maintain scalable, secure, and fault-tolerant infrastructure for UIDAI’s core systems deployed across multiple DCs
• Apply SRE principles — define, measure, and continuously improve SLIs/SLOs/SLAs for all mission-critical services
• Build self-healing and automated recovery mechanisms for core applications and APIs
• Perform capacity planning, failure testing, and reliability analysis

Infrastructure Automation & Configuration Management

• Design and manage infrastructure provisioning and configuration using automation frameworks
• Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or Chef is desirable
• Develop repeatable automation for environment setup, deployment, and monitoring across hybrid DC environments

Containerization, Orchestration & Service Mesh

• Manage and optimise large-scale Kubernetes (K8s) clusters for production workloads
• Implement and maintain Service Mesh (Istio/Linkerd) for secure, observable, and resilient service-to-service communication
• Work with CI/CD pipelines using Jenkins and ArgoCD (experience with any equivalent CI/CD platform is acceptable)
• Ensure isolation, policy enforcement, and resource quota management across namespaces and tenants

Monitoring, Observability & Incident Management

• Design and maintain the observability stack (Prometheus, Grafana, Loki, and OpenTelemetry)
• Define and monitor SLOs (availability, latency, and error budgets) for all critical services
• Develop automated alerting and runbooks aligned with UIDAI’s reliability goals
• Lead Root Cause Analysis (RCA) and Post Incident Reviews (PIR) for continuous improvement

Collaboration & Governance

• Collaborate with Product Managers, Architects, and Developers to ensure reliability and performance objectives are integrated into design
• Standardise environments across development, staging, and production
• Participate in architectural reviews and propose platform improvements to enhance scalability, resilience, and efficiency

Essential

• B.E./B.Tech/B.Sc. in Computer Science, Information Technology, or an equivalent discipline from a reputed university
• Minimum 6 years of experience

Desirable

• Certifications such as CKA/CKAD, Terraform Associate, AWS/GCP DevOps Engineer, or equivalent
• Recognized SRE/DevOps certifications (Google SRE, Linux Foundation, etc.)

UIDAI Values

• Citizen Centricity
• Ownership
• Excellence
• Comfort with Ambiguity