Product Manager / Client Implementation Partner

Uplers
Bengaluru, Karnataka, India

Experience: 3.00 + years

Salary: Confidential (based on experience)

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Hybrid ()

Placement Type: Full time Permanent Position

(*Note: This is a requirement for one of Uplers' client - ToyStack)

What do you need for this opportunity?

Must have skills required:

Api integration, Agentic AI, Llm pipelines, rag

ToyStack is Looking for:

About Toystack AI

Toystack AI is a Bangalore-based enterprise Agentic AI platform, backed by Tim Draper (Draper Associates), building and deploying AI agents that integrate with enterprise CRMs, ERPs, and data systems to automate workflows and surface real-time intelligence. The company is revenue-generating with active clients across the US, India, and Pacific Islands.

About The Role

This is Toystack AI's first dedicated Client Implementation hire — the primary bridge between enterprise clients and the engineering team. You will own client relationships end-to-end, translate business requirements into actionable delivery plans, and drive projects from kick-off through go-live with minimal supervision. You will start managing 1–2 active enterprise accounts from day one, ramping to 3–4, and will build and lead a small team of 3–5 people over time.

Responsibilities

  • Act as the primary point of contact for enterprise clients across the US, India, and Pacific Islands
  • Translate client requirements into implementation plans and manage delivery end-to-end
  • Coordinate with engineering, product, and BD teams to ensure on-time, on-scope delivery
  • Manage project risks, escalations, and client expectations proactively
  • Build and manage a small delivery team (initially 3–5 direct reports)
  • Document implementation processes and contribute to building repeatable onboarding playbooks
  • Contribute to pre-sales scoping as needed

Must-Have Requirements

  • Hands-on API knowledge — has worked with APIs in a real delivery context and can explain integration architecture (authentication, request/response flow, error handling)
  • Strong English verbal communication — clear, confident, and professional; suitable for direct enterprise client-facing interactions (minimum 7/10 on screening call)
  • Understanding of AI systems under the hood — can explain agentic AI concepts (agent orchestration, LLM pipelines, RAG, multi-agent coordination) at a conceptual-architectural level
  • Stakeholder and people management experience — demonstrated ability to manage cross-functional teams, vendors, or multiple client stakeholders in a delivery context
  • End-to-end project or implementation ownership — has independently driven at least one client-facing project from requirements gathering to go-live, with measurable outcomes

Good to Have

  • Startup or founder's office experience — has worked at a startup, joined a founding team, or built something from scratch
  • Developer or technical builder background — has written code or contributed to a codebase in any capacity
  • US-facing client communication experience
  • Domain experience in BFSI or healthcare enterprise software
  • Engineering undergraduate degree from BITS Pilani, IIIT Hyderabad, IIIT Bangalore, or another Tier 1 Engineering institute

What We're Looking For

Someone proactive, passionate about building, and hands-on — not a theory master who fills Excel sheets and chases updates, but someone who has sat in the trenches, knows which process steps to skip and which to protect, and is excited by the pace and ambiguity of an early-stage AI startup. Any engineering degree is welcome. Prior startup exposure is strongly preferred.

Work Schedule

Hybrid — 4 days in office, 1 day WFH. Typical hours 9:30 AM – 6:30 PM IST, with occasional client calls up to 10 PM IST.

How to apply for this opportunity?

  • Step 1: Click On Apply! And Register or Login on our portal.
  • Step 2: Complete the Screening Form & Upload updated Resume
  • Step 3: Increase your chances to get shortlisted & meet the client for the Interview!

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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Questions about this job

How do I apply for the Product Manager / Client Implementation Partner job at Uplers?

Use the apply link on this page: you apply directly with Uplers on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Uplers want for this Product Manager / Client Implementation Partner role?

The job description asks for Api integration, Agentic AI, Llm pipelines and rag. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Uplers?

Apply to the Uplers roles that match your experience, and tailor your resume to each job description: for this role that means showing Api integration, Agentic AI, Llm pipelines. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Product Manager / Client Implementation Partner job remote or onsite?

This is based in Bengaluru, Karnataka.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Uplers, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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