AI Customer Engineer

Cognizant
Bangalore Urban, Karnataka, India

About The Role

As an AI Customer Engineer, you will make an impact by building scalable AI agent solutions and accelerating enterprise adoption of Generative AI technologies. You will be a valued member of the AI Engineering team and work collaboratively with architects, product teams, and cross-functional stakeholders to deliver intelligent, production-grade AI applications.

In This Role, You Will

  • Build and deploy AI agents and GenAI-powered applications using modern frameworks and platforms
  • Design and implement RAG pipelines, prompt engineering workflows, and LLM integrations
  • Develop scalable backend services and APIs for AI-driven systems
  • Enable cloud-native deployments with containerization and microservices architecture
  • Collaborate with cross-functional teams to deliver reliable, secure, and high-performing AI solutions

Work model: Work from Office

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in [Chennai/Bangalore].

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What You Need To Have To Be Considered

  • Hands-on experience to Google ADK or CoPilot Studio in building AI Agents (or any tool such as CrewAI, Autogen for building agents)
  • Hands-on working knowledge in defining and configuring prompts, instructions, tools, reasoning, guardrails and other similar concepts in AI Agent development
  • Strong experience with RAG pipelines, Vector DBs, tokenization, and prompt engineering
  • Hands-on experience in creating and maintaining Python libraries, utilize LangChain, Hugging Face, OpenAI API, or local models
  • Very strong experience with developing RESTful APIs in Python using frameworks like FastAPI and integrate third-party services, UI components and APIs
  • Hands-on working with Docker-based deployments, and leveraging GitHub for code repo and version control is MUST
  • Interpret microservices design principles and cloud computing basics
  • Strong communication skills and articulation skills

These will help you stand out

  • Experience working on end-to-end AI/GenAI project lifecycle
  • Exposure to enterprise-scale deployments and production-grade AI systems
  • Ability to optimize performance, scalability, and reliability of AI models and services
  • Strong collaboration skills across engineering, product, and business teams
  • Adaptability to rapidly evolving AI tools, frameworks, and standards

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting ideas to this role.

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Questions about this job

How do I apply for the AI Customer Engineer job at Cognizant?

Use the apply link on this page: you apply directly with Cognizant on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Cognizant want for this AI Customer Engineer role?

The job description asks for Google ADK, CoPilot Studio, AI Agents, RAG pipelines, Vector DBs, tokenization, prompt engineering and Python. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Cognizant?

Apply to the Cognizant roles that match your experience, and tailor your resume to each job description: for this role that means showing Google ADK, CoPilot Studio, AI Agents. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this AI Customer Engineer job remote or onsite?

This is based in Bangalore Urban, Karnataka.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Cognizant, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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