Software Operations Manager

Scope of Work:

Responsible for end-to-end product development and team management, driving Scrum and sprint execution, overseeing software architecture, testing and delivery management, promoting AI tool adoption, and ensuring accurate management reporting.

Key Responsibilities:

• Lead end-to-end product development, from planning through release, ensuring on-time and quality delivery.
• Manage and mentor the software development team, allocating work and tracking individual and team performance.
• Own Scrum ceremonies — sprint planning, daily stand-ups, reviews, and retrospectives — to keep sprint execution on track.
• Define and review software architecture to ensure scalability, performance, and maintainability of products.
• Oversee product delivery management, coordinating across development, QA, and pre-sales/technical teams to meet timelines.
• Drive software testing processes, ensuring adequate test coverage and quality releases before deployment.
• Identify and champion the adoption of AI tools and practices to improve team productivity and product quality.
• Manage project and process workflows, ensuring adherence to timelines, budgets, and quality standards.
• Prepare and present MIS reports, dashboards, and PPTs for management, summarizing sprint progress, delivery status, and risks.
• Identify bottlenecks in product development and delivery, and implement corrective actions proactively.
• Stay current with emerging technologies, tools, and industry best practices in software development and delivery.

Skills:

• Strong experience in product development and cross-functional team management.
• Hands-on expertise in Scrum and sprint management.
• Sound understanding of software architecture and design principles.
• Proven track record in product delivery management.
• Working knowledge of software testing methodologies and QA processes.
• Familiarity with AI tools and their practical adoption in software teams.
• Strong project and process management skills.
• Proficiency in MIS reporting, documentation, and PowerPoint presentations.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and stakeholder-management skills.