Technical Product Manager – B2B SaaS

AskTalos | Remote (India-based) | 3+ Years Experience

The RoleYou'll be the bridge between customers and product. Not sitting in isolation writing specs—you'll be in discovery calls with founders, demoing AI voice agents to CXOs, and solving real business problems by showing customers exactly how automation can transform their operations.

This is a customer-facing product role for someone who understands technology deeply but genuinely enjoys translating it into business outcomes. You'll conduct product demonstrations, discover what customers actually need, recommend the right solutions, and own the entire journey from sale to successful implementation.

About AskTalosAskTalos is an AI-powered business automation platform for Indian SMBs and SMEs. We help business owners automate their customer communication and sales processes through AI Voice Agents, CRM, WhatsApp automation, chatbots, email workflows, and lead management—so they can scale without scaling headcount.

Our customers are mostly founder-led companies, from real estate and financial services to e-commerce and education. They're busy, they're skeptical of yet another SaaS tool, and they need someone who can show them exactly how we'll solve their problem.

That's you.

What You'll DoCustomer Discovery & Demonstrations

• Conduct product discovery calls with prospects to understand their business challenges, current processes, and automation gaps.
• Deliver compelling product demonstrations tailored to different industries and use cases (real estate, fintech, e-commerce, education, B2B services, etc.).
• Present solutions with clear ROI—show customers the exact workflow, timeline, and business impact.Translate Business Into Product
• Listen to customer requirements and convert them into clear product workflows, implementation plans, and feature requests.
• Identify what our platform can solve today, what needs configuration, and what feedback to send to our product team.
• Document everything that matters: use cases, customer feedback, gaps, and expansion opportunities.Own the Implementation
• Coordinate with our Sales, Product, Development, Support, and Customer Success teams to ensure smooth, successful implementations.
• Configure solutions, train customers, and support adoption so they actually see the value they were promised.
• Be the voice of the customer internally and the voice of the product externally.Grow Accounts & Identify Opportunities
• Once a customer is live, you'll identify where they can use more of the platform—new modules, integrations, additional automation workflows.
• Recommend expansions based on their actual business needs and evolving challenges.Stay Sharp
• Keep current on product features, AI capabilities, and automation trends so you can confidently speak about what's possible.
• Maintain clear, up-to-date documentation and demo environments.
• Use AI tools to create proposals, workflows, and supporting materials that help close deals and launch implementations.

Who We're Looking ForMust Have

• 3+ years in B2B SaaS, Product Management, Technical Presales, Solution Consulting, or SaaS Implementation.
• Proven ability to conduct software product demonstrations confidently.
• Experience translating business requirements into technical solutions.
• Working knowledge of at least one of: CRM, APIs, SaaS integrations, business automation workflows, or customer onboarding.
• Excellent communication skills—you can explain technical concepts to non-technical founders and detail workflows to engineers.
• Comfort working with founders, CXOs, and senior decision-makers (not just department heads).
• Self-directed: you manage multiple customer requirements independently and take ownership end-to-end.Nice to Have
• Experience with AI-powered solutions or AI calling platforms.
• Familiarity with CRM platforms, WhatsApp Business API, chatbots, or email automation.
• Background in marketing automation or lead-management systems.
• Understanding of API integrations and technical implementation workflows.
• Experience with customer onboarding at scale.The Right Mindset
• You're genuinely interested in customer problems, not just closing deals.
• You can balance being consultative with being straightforward about what we can and can't do.
• You thrive in a fast-paced environment where you own multiple moving pieces.
• You see feedback (from customers or the team) as useful input, not criticism.
• You're curious about AI and automation but pragmatic about real-world business needs.

What You'll Own✓ Complete customer journey from initial discovery through successful implementation and adoption.

✓ Product demonstrations for multiple industries and use cases.

✓ Coordination across teams (Sales, Product, Support, Customer Success, Development).

✓ Solution design and configuration for customer requirements.

✓ Customer feedback, feature requests, and product improvement recommendations.

✓ Account expansion opportunities and cross-sell recommendations.

✓ Documentation, demo environments, and team enablement.

What We OfferCompensation & Benefits

• Competitive salary up to ₹8 LPA (negotiable based on experience).
• 100% remote work (Work from Home).
• Flexible working arrangement.Growth & Impact
• Direct exposure to real-world AI, automation, and SaaS implementation projects.
• Work with cutting-edge AI Voice Agent technology and modern automation platforms.
• Opportunity to shape product direction through direct customer feedback.
• Fast-paced, collaborative environment with a lean, high-impact team.
• Chance to build expertise across AI, CRM, automation, and business processes.The Work
• No politics or endless meetings—work focused on outcomes.
• Your ideas matter: customer feedback directly influences product roadmap.
• Solve real problems for real businesses, not toy projects.

Who Should Apply?Apply if you understand technology products, enjoy interacting with customers, can confidently conduct SaaS demonstrations, and can convert customer problems into practical product solutions.

This role is not suitable for candidates looking for a purely internal product role with no customer interaction.