Technical Project Manager

Technical Project Manager

About Vymo

Vymo transforms how financial institutions manage their distribution networks and collections operations. Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections.

Why Global Leaders Choose Vymo

Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement.

Recognition & Trust

● Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments.

● Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more!

● Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking.

● Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report.

● Microsoft 'AI for All' award winner for innovation in artificial intelligence

We are looking for a high-ownership, detail-oriented Technical Project Manager to join our delivery team. In this role, you are the "engine room" of our client implementations. You will own the day-to-day execution of project plans, ensuring that every sprint, every technical dependency, and every client request is tracked and delivered with precision. This is a role for someone who is obsessed with the "how" of delivery and takes personal pride in a flawless go-live.

What You Will Do

1. Project Execution & Daily Ownership

• Drive the Plan: Take full ownership of the project schedule. You are responsible for ensuring that discovery, planning, and delivery phases stay on track.
• Sprint Command: Lead Agile/Scrum ceremonies. You will own the JIRA board, ensuring tickets are well-defined, assigned, and moving through the workflow without bottlenecks.
• Meeting Excellence: Own all client-facing and internal project meetings. This includes preparing agendas, driving the conversation, and ensuring "next steps" are documented and acted upon immediately.

2. Technical Coordination & Readiness

• Track Technical Specs: Partner with Engineering and Solutions teams to track the readiness of APIs, middleware, and data migrations. You ensure that the "Definition of Ready" is met before development begins.
• Dependency Management: Proactively identify and flag technical risks. If a third-party integration is lagging, you are the first to sound the alarm and coordinate a resolution.
• Quality Guarding: Ensure that all deliverables meet Vymo’s quality benchmarks and the client's specific non-functional requirements.

3. Client Interaction & Communication

• Primary Contact: Act as a reliable, daily point of contact for client project teams. You are responsible for providing transparent, data-driven updates on project health.
• Problem Solver: Approach every challenge with a "get things done" attitude. Whether it’s a scope change or a technical bug, you take ownership of the issue until it is resolved.

4. Release & Hypercare Ownership

• The Go-Live Checklist: Own the deployment checklist. You will coordinate with QA, Infra, and Support to ensure a smooth transition to production.
• First-Level Triage: During the "Hypercare" phase, you lead the triage of reported issues, ensuring they are categorized, prioritized, and assigned to the right engineering pods for quick fixes.

Experience & Fluency

• Project Management & Technical Delivery: 4–6 years of experience in Project Management or Technical Delivery, ideally within a B2B SaaS product company.
• Agile & JIRA: Strong working knowledge of Agile methodologies and JIRA, with hands-on experience managing backlogs, tracking sprint progress, and reporting on sprint velocity.
• Technical Understanding: Practical understanding of data flows and system integrations, including APIs and JSON. Ability to understand technical constraints and collaborate effectively with engineering teams.
• Domain Knowledge (Preferred): Exposure to the BFSI (Banking, Financial Services, and Insurance) sector is a strong plus, along with an understanding of the structured processes and operational requirements of financial institutions.

Mindset & Core Traits

• Takes Ownership: Spots potential roadblocks early and completes tasks independently without waiting for constant direction.
• Clear Communication: Shares information simply, concisely, and professionally with both technical and business teams.
• Cross-Functional Collaboration: Partners smoothly across engineering, product, and business units to align goals and remove dependencies.
• Problem-Solving & Adaptability: Uses a structured approach to solve challenges, balance competing priorities, and adapt quickly to changing requirements.