E-Commerce & Marketplace Manager

About Ash & Eve

Ash & Eve is a premium kidswear brand focused on contemporary Western wear for girls aged 3–14 years. We are building a vertically integrated fashion business, with our own product development and manufacturing capabilities, and are now expanding across India's leading online marketplaces and our own D2C channel

We are looking for an E-Commerce & Marketplace Manager to take ownership of our online business and build our marketplace operations from the ground up

This is a high-ownership role for someone who wants to be directly responsible for building and scaling an e-commerce business

Role & Responsibilities

Marketplace Management

• Own day-to-day operations across marketplaces including Myntra, FirstCry, AJIO, Tata CLiQ, Amazon, Nykaa Fashion and other relevant platforms
• Manage marketplace onboarding, seller registrations, documentation and platform requirements
• Coordinate with marketplace account/category managers to drive business growth
• Monitor marketplace performance and resolve operational and commercial issues

Catalog & Product Management

• Own end-to-end product cataloguing and listing across marketplaces
• Ensure accurate product titles, descriptions, attributes, size charts, images, pricing and inventory maintain high catalog quality and ensure products meet marketplace QC requirements
• Coordinate with the design, merchandising and production teams to launch new collections and SKUs efficiently

Sales & Business Growth

• Own online sales targets across marketplaces and the D2C website
• Track GMV, revenue, units sold, ASP, conversion, sell-through, returns and cancellations
• Identify high-performing and underperforming products and recommend actions
• Develop marketplace-specific pricing, promotions and discount strategies
• Identify opportunities to improve product visibility, ranking and sales

Inventory & Order Management

• Coordinate with the warehouse and internal operations team to maintain accurate inventory across channels. Monitor stock availability and replenishment requirements
• Manage order processing, cancellations, returns, RTOs and marketplace operational issues
• Work closely with the production and inventory teams to ensure availability of key styles and sizes

Marketplace Marketing & Advertising

• Coordinate marketplace advertising and promotional campaigns. Monitor advertising spends and ROI
• Work with marketplace teams to identify opportunities for sponsored placements, campaigns and visibility. Support seasonal and collection launches across marketplaces

D2C / Shopify

• Manage day-to-day operations of the Ash & Eve Shopify store
• Maintain product listings, collections, pricing, inventory and merchandising
• Monitor website sales and conversion performance
• Coordinate with the marketing team on promotions, launches and campaigns

Analytics & Reporting

• Prepare daily/weekly/monthly marketplace performance reports
• Build dashboards to track sales, inventory, returns, advertising and profitability
• Analyze marketplace data and provide actionable recommendations to management
• Forecast sales and inventory requirements

Process Building

• Build SOPs and systems for cataloguing, inventory management, order processing, returns and marketplace operations
• Establish processes that allow Ash & Eve to scale across multiple marketplaces efficiently Continuously identify operational gaps and implement improvements

What We Are Looking

• For 3–6 years of experience in e-commerce, marketplace management or online retail
• Prior experience in fashion/apparel, kidswear, lifestyle or D2C brands is strongly preferred
• Hands-on experience with platforms such as Myntra, FirstCry, AJIO, Amazon, Tata CLiQ, Nykaa Fashion or Flipkart
• Experience managing marketplace seller panels and catalogues
• Strong understanding of online merchandising, pricing, promotions and inventory management Strong analytical and Excel/Google Sheets skills
• Ability to work with sales data and build performance reports
• Strong communication and stakeholder-management skills
• Ability to work independently and take ownership of targets
• Experience with Shopify is a strong plus

Ideal Candidate

We are looking for someone who is hands-on, analytical and entrepreneurial

The ideal candidate should be comfortable going from:

“Why did sales drop?” → “Which SKUs are affected?” → “What is the inventory/price/listing issue?” → “What action should we take?”

You should enjoy building systems, solving problems and taking ownership rather than simply executing instructions

Key Performance Indicators

The role will be evaluated on:

• Marketplace GMV and revenue growth
• Sell-through and conversion
• Marketplace profitability
• Catalog quality and listing accuracy
• Inventory availability
• Return and cancellation rates
• Advertising ROI
• New marketplace launches
• Overall growth of Ash & Eve's online business

Compensation

₹50,000 – ₹75,000 per month, depending on experience and capability, with performance-linked incentives

Why Join Ash & Eve?

This is an opportunity to join at an early stage of a rapidly growing kidswear brand and build the e-commerce function from the ground up

You will have significant ownership over the online business, work directly with the leadership team, and have the opportunity to build and eventually lead the marketplace team as the business scales