Associate-Digital Product Management

Job Description

Global Risk & Compliance (“GRC”) independently oversees the company’s compliance, risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

The product group within Global Financial Crimes Compliance (GFCC) is responsible for building and implementing innovative technology solutions for GRC; owns the vision and roadmap for capabilities, platforms, and modernization efforts

Responsibilities

• Lead feature and user story definition sessions.
• Identify product solutions for short term tactical needs and long-term strategy.
• Establish acceptance criteria, test strategy, and write user acceptance test cases
• Lead scope prioritization sessions and backlog grooming
• Maintain open communication channels with stakeholders, business partners, and technology partners.
• Support governance processes for assigned product(s).
• Seek and apply product feedback – Placeholder
• Partner with contributing to Scope of product and capabilities

Qualifications

• 2+ years Data Management and/or Product Owner in building and launching products.
• Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification
• Proven Track record of Product lifecycle Management, with specific application of Scaled Agile delivery.
• Ability to think abstractly and deal with ambiguous/under-defined problems.
• Good understanding of iterative development, and Agile principles.
• Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and change.
• Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment.
• Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners.

Preferred Qualifications

• Financial Crimes business experience and related solution acumen
• Experience in Machine Learning model development and deployment into a production environment
• Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities
• Experience working in low code/no-code environments
• Ability to evaluate product performance, define KPIs and monitor outcomes
• Experience in evaluating data quality, performing data governance or implementing reporting tools

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.