Salesforce Omnistudio Developer

CXCRM Recruitment

Dear Candidate

Greetings from Cognizant!!

Cognizant is Hiring - Salesforce Omnistudio Developers & Lead Developers!

Please Find The Job Description Below

Experience: 4 to 12 years

Location: All CTS Location (3 days office, Hybrid mode)

Notice Period: Immediate to 90 days

Job Summary

We are seeking a skilled Salesforce OmniStudio Developer to design, develop, and implement industry-specific digital solutions on the Salesforce platform using OmniStudio components. The ideal candidate should have hands-on experience in building guided user experiences, business process automation, and system integrations using OmniStudio tools.

Key Responsibilities

• Design and develop solutions using Salesforce OmniStudio components including OmniScripts, FlexCards, Integration Procedures, and DataRaptors.
• Configure and customize Salesforce applications based on business requirements.
• Develop Lightning Web Components (LWC), Apex classes, Triggers, and custom Salesforce solutions.
• Build scalable and reusable OmniStudio components for customer-facing and internal applications.
• Integrate Salesforce with external applications using REST/SOAP APIs.
• Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions.
• Perform unit testing, debugging, and deployment activities.
• Optimize application performance and ensure adherence to Salesforce best practices.
• Participate in Agile ceremonies and support production releases.

Required Skills

• Strong experience in Salesforce OmniStudio Development.
• Hands-on expertise in:
• OmniScripts
• FlexCards
• Integration Procedures
• DataRaptors
• Calculation Procedures (preferred)
• Strong Salesforce development skills in:
• Apex
• Triggers
• SOQL/SOSL
• Lightning Web Components (LWC)
• Experience with Salesforce Sales Cloud and Service Cloud.
• Knowledge of Salesforce security model, sharing rules, profiles, and permission sets.
• Experience in API integrations and middleware platforms.
• Understanding of SDLC, Agile, and DevOps practices.

Preferred Skills

• Experience with Communications, Media, Insurance, Healthcare, or Financial Services Cloud implementations.
• Knowledge of Salesforce Industries (Vlocity).
• Experience with DevOps tools such as Copado, Gearset, or Azure DevOps.
• Familiarity with Salesforce Data Cloud and Agentforce.