Senior Product Manager – AI/GenAI Products
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Senior Product Manager – AI/GenAI Products
Dentalkart·Product Management·Posted 3 days ago
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Full TimeDelhiWork From Office
Skills
JiraProduct ManagementEnterprise Software
Job Description
About the Role
DentalKart is seeking a Senior Product Manager to own and scale AI-first product initiatives — from 0-to-1 builds to optimizing existing GenAI-powered workflows. This role sits at the intersection of product strategy, LLM/agentic system design, and cross-functional execution, translating DentalKart's business goals into measurable, AI-enabled product outcomes.
Key Responsibilities
- Own the end-to-end AI product strategy and roadmap for GenAI-driven features, from problem discovery through launch and iteration.
- Design and scope Conversational AI, Agentic AI, RAG-based retrieval, and recommendation systems to improve engagement, efficiency, or revenue.
- Write PRDs, user stories, and acceptance criteria, partnering closely with engineering to reduce ambiguity.
- Define and track North Star and supporting metrics (accuracy, CSAT, resolution time, retention, conversion), and run A/B tests to validate hypotheses.
- Partner cross-functionally with Engineering, Design, Data Science, Sales, and Ops to align the roadmap with business OKRs.
- Manage stakeholder relationships across enterprise clients and internal business units, including escalation handling.
- Build or oversee LLM evaluation frameworks, prompt versioning, and guardrail design.
Requirements & Qualifications
- 5–7 years of Product Management experience, including at least 1–2 years working directly on GenAI/LLM-based features (chatbots, voice agents, recommendation engines, or automation tools).
- Proven track record of shipping products that moved a clear metric — resolution time, CSAT, retention, revenue, or cost savings.
- Strong technical fluency to discuss RAG, prompt engineering, APIs, and system design with engineering teams.
- Experience writing PRDs and driving cross-functional delivery in an agile environment.
- Bachelor's/Master's degree from a top-tier institute preferred.
- Prior experience at a high-growth product company preferred.
Preferred Skills & Nice To Have
- Experience with tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
- Familiarity with GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
- Experience managing or working closely with cross-functional PODs members.
Benefits & Perks
- Opportunity to own AI product strategy end-to-end at a fast-growing company.
- Work at the cutting edge of GenAI, Agentic AI, and RAG-based product innovation.
- Close collaboration with senior leadership (Head of Product/CPO) and cross-functional teams.
Role Overview
Salary
Competitive
EmploymentFull Time
Experience5-7 yrs
Work modeWork From Office
LocationDelhi
CategoryHealthcare & Life Sciences
FunctionProduct Management
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About The Company
Dentalkart
Healthcare & Life Sciences·New Delhi, Delhi
Learn more →
Featured podcast
About Us
Welcome to Dentalkart - a hallmark of dental e-commerce excellence since 2016. Founded by Dr. Vikas Agarwal and Sandeep Aggarwal, we have earned a reputation as India's premier online destination for dental professionals and enthusiasts.
From a pursuit of dental excellence to a global enterprise, Dentalkart has evolved into a tech-savvy platform, standing tall as a robust platform showcasing an array of dental products catering to every facet of dental care.
Our Offerings Our catalog features thousands of dental products, from basic tools to cutting-edge digital dentistry equipment, curated to meet your every need, demonstrating our dedication to your professional growth and your patients' health.
Our Technology In this digital era, our online platform ensures a seamless shopping experience - advanced and efficient, shaping the future of dental e-commerce with you in mind.
Our Commitment Relentless in our quest for excellence, your feedback guides our improvement. We aim to be more than a marketplace - our goal is to be a cornerstone of the dental community, nurturing knowledge and professional development.
Our Values Rooted in ethics and integrity, we believe in responsible business practices and with a focus on sustainable practices that ensure we leave a positive footprint on the environment. As we scale new heights, our values remain steadfast, a constant reminder of the trust you place in us.
Our Vision We envisage a future where Dentalkart is synonymous with global dental e-commerce. We strive to bring smiles with every click, make a difference with every product, and empower dentists to reach their full potential.
Join Our Community
So, we invite you to Surf, Shop, and Smile with Dentalkart and join our vibrant community. Together, let's chart a course for a more connected, educated, and empowered dental industry. Connect with us, grow with us, and let's embark on this transformative journey together. Empowering Dental Professionals Worldwide
Follow Dentalkart
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Benefits & perks
Health and Wellness
Health Insurance: Basic medical and health coverage for employees.
Wellness Support: General health and wellness assistance reported by staff.
Workplace Perks
Food & Snacks: Free meals or snacks provided in the office depending on the role.
Work Policies: Flexible hours or remote work options are occasionally reported, though most staff work from the office on a 6-day schedule.
Relocation Assistance: Support provided for relocating employees.
Growth and Development
Learning Support: Opportunities for training, skill development, and career growth.
Why explore a career with us
Industry Growth: As a leading e-commerce platform for dental supplies in India, working here provides direct exposure to supply chain tech, digital dentistry, and healthcare logistics.
Skill Development: Many entry-to-mid level employees and interns note ample opportunity to handle on-ground challenges, learn new technologies, and build cross-domain expertise.
Dynamic Roles: The company regularly hires across Dentalkart Careers in technology, product management, clinical operations, and supply chain.
Challenges & Criticisms
Work-Life Balance: Review platforms report that a significant portion of roles involve strict 6-day workweeks, long hours, and frequent overtime.
Workplace Culture: Some employee reviews cite high performance pressure, rigorous monitoring policies, and mixed ratings regarding promotional transparency and management style.
Interview process
Software & Technical Roles (SDE)
Online Assessment: Coding test focusing on Data Structures and Algorithms (DSA) and Computer Science fundamentals.
Technical Rounds (1–2 Rounds): Live coding, low-level design (LLD), system architecture, and core language proficiencies (such as Java, Spring Boot, OOP, and SQL).
Managerial & HR Rounds: Discussion on past projects, system design concepts, team fit, and salary expectations.
Sales, Marketing & Operations Roles
Screening / Phone Interview: Initial HR or recruiter call checking communication skills and background.
Aptitude & Skills Test: Basic logical reasoning, grammar, or role-specific tests (like advanced Excel or email/SMS marketing scenarios for non-voice roles).
Managerial / One-on-One Interview: Behavioral questions, previous sales achievements, situational questions (e.g., handling client complaints or pitching a product).
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