Software Engineer

We are looking for a Software Engineer with strong Python development skills and hands-on experience building and operating Retrieval-Augmented Generation (RAG) systems.

The ideal candidate will have practical experience across the RAG lifecycle, including retrieval, embeddings, and LLM-backed generation. Familiarity with Azure services, Databricks, and connector ecosystems used to integrate enterprise data sources will be highly valuable.

Key Responsibilities

• Design, develop, and maintain software solutions using Python.
• Build and operate RAG-based applications and systems.
• Develop and manage retrieval pipelines, embedding workflows, and LLM-backed generation.
• Integrate RAG solutions with enterprise data sources and applications.
• Work with Azure services, including Blob Storage and Azure Core Tools.
• Work with Databricks for data processing and engineering requirements.
• Integrate and work with connector ecosystems across platforms such as:
• Confluence
• SharePoint
• ServiceNow
• ServiceCloud
• Zendesk
• Troubleshoot and optimize RAG systems for reliability, scalability, and performance.
• Collaborate with engineering and cross-functional teams to understand requirements and deliver effective solutions.
• Follow software engineering best practices for development, testing, deployment, and maintenance.

Must-Have Skills

• Strong hands-on experience with Python.
• Hands-on experience building and operating RAG systems.
• Strong understanding of RAG components, including:
• Retrieval
• Embeddings
• LLM-backed generation
• Experience developing and integrating AI/LLM-based applications.
• Familiarity with Azure services, particularly Blob Storage and Azure Core Tools.
• Working knowledge of Databricks.
• Experience working with enterprise data connectors or integration ecosystems.
• Strong problem-solving and analytical skills.