Journey Strategy Lead
Michael Page
Mumbai Metropolitan Region
- Work with a major logistics MNC.
- Exposure to high-impact projects across CX and AI.
About Our Client
A third-party logistics organisation based in Mumbai, operating in the supply chain industry.
Job Description
- Develop and implement customer journey strategies.
- Collaborate with technology teams to enhance service delivery.
- Analyse customer data to identify areas for improvement.s.
The Successful Applicant
We're Looking For Someone Who Has
- Experience in customer journey planning or related fields.
- Knowledge of technology solutions in transport and logistics.
- Strong analytical and problem-solving skills.
What's on Offer
Competitive salary package.
Quote job ref: JN-082026-7092980