AUTOMATION LEAD L1

Wipro
Pune Division, Maharashtra, India

Job description:

Job Description Role Purpose

The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement

͏ Do

1. Lead automation roadmaps and strategies for various BUs

  • Ensure complete understanding of requirements needed to implement automation of various accounts in BUs
  • Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity
  • Drive automation maturity in the shortlisted accounts to the next level
  • Align the customers by showcasing Wipro s capability to drive automation and ROI achievement for the customer
  • Ensure contractual commitments for a particular project are met by understanding the scope and requirements
  • Ensure the desired software and infrastructures are implemented required for automation
  • Ensure scalable standards of dashboard and process support system for active automation monitoring
  • Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams
  • Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance
  • Come up with solution of the problems regarding automation persistent in development unit
  • Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information
  • Periodically review the project status completion vis-a vis the project plan and ensure successful roll out
  • Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team
  • Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity
  • Receive feedback from the customers and align resources internally to close all the gaps͏ Deliver

No.Performance ParameterMeasure1.Client EngagementCSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend)2.BOT implementationWork done by the bots for platform/non platform accounts, No. of platform accounts per DU

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Mandatory Skills: Open Source ESB

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Experience: 5-8 Years

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Questions about this job

How do I apply for the AUTOMATION LEAD L1 job at Wipro?

Use the apply link on this page: you apply directly with Wipro on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Wipro want for this AUTOMATION LEAD L1 role?

The job description asks for Open Source ESB. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Wipro?

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Is this AUTOMATION LEAD L1 job remote or onsite?

This is based in Pune Division, Maharashtra.

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