Programme Manager / Delivery Lead

Hyderabad, Telangana, India

Programme Manager / Delivery Lead

Programme Manager / Delivery Lead – MyTRUST Country Deployment

Job Title:

Programme Manager / Delivery Lead – MyTRUST Country Deployment

(Hands-on Enterprise Implementation | National Digital Identity Programme)

Role Summary

We are hiring a delivery-focused, hands-on Programme Manager to lead the end-to-end onsite deployment of our MyTRUST platform. This is a hands-on customer facing role requiring practical experience in:

  • Large enterprise-grade software product implementations
  • Managing programme governance and Multi Stakeholder Engagement
  • End-to-End Deployment: Requirement gathering to Go-Live
  • Integrations across multiple ecosystems Requirement: 8-12 yrs. This is a Fulltime, WFO role with Travel.

Key Responsibilities

  • Own the end-to-end delivery of the MyTRUST deployment for a country.
  • Create and manage detailed programme plans, schedules, and delivery milestones.
  • Analyze the requirements & map the same into our product/platform
  • Configure/customize the product/platform to suit the requirements
  • Handle customer-specific integrations in line with product/platform specifications
  • Deliver/Implement the customized product/platform
  • Drive risk management, dependency tracking, and issue resolution.
  • Drive governance through steering committees, reviews, and status updates.
  • User Acceptance Test (UAT) Sign off and Project Closure Enabling customers to GO LIVE
  • Post-LIVE technical support in line with Service Level Agreements (SLA)
  • Managing programme governance and Multi Stakeholder Engagement (External and Internal) Qualifications & Experience
  • Must-Have 8–12 years hands-on experience in large enterprise grade product implementation in a multi stakeholder environment
  • Experience working on public sector, e-governance, or national ICT platforms is a strong plus. General Experience & Qualification
  • Demonstrated ability to lead complex, multi-stakeholder programmes.
  • Experience coordinating with government agencies, regulators, or public institutions.
  • B.Tech/M.Tech/MCA is mandatory. Having an MBA will be an advantage.
  • Certifications such as PMP, PRINCE2, Agile PM preferred. Personal Attributes
  • Highly hands-on, operational, and execution-driven.
  • Strong analytical and problem-solving skills.
  • Excellent communication with ability to engage senior government leaders.
  • Comfortable navigating ambiguity in national digital transformation programmes.
  • High integrity, resilience, and ownership mindset. Location: Hyderabad

Reports To: Global Head – Programme Delivery, MyTRUST

Travel: High

Skill/Role:Lead Location:Hyderabad Experience:8-12 Apply for this position

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