Power Platform & Copilot Developer

Kaplan

Bengaluru, Karnataka, India

Software Engineer II

Who We Are

Kaplan Australia and New Zealand (ANZ) is part of Kaplan, a global education organisation. Our teams use technology, data and responsible AI to improve operational effectiveness and deliver high-quality experiences for students, customers and employees.

The Role

We are seeking an experienced Power Platform and Copilot Developer to join the Kaplan ANZ Engineering Pod based in Bengaluru. The role will work as part of the ANZ engineering capability and report to the Senior Solutions Architect / Team Leader of the Bengaluru Engineering Pod.

The successful candidate will design, build and support enterprise solutions across Microsoft Power Platform and the broader Microsoft Copilot ecosystem. They will act as a technical adviser to business and technology teams, recommending the most appropriate use of Power Apps, Power Automate, Copilot Studio, Dataverse, connectors, APIs and related Microsoft services.

A key focus will be transitioning workflows, applications and agents from Personal Development Environments and other non-production environments into governed test and production environments. The role will also integrate Copilot Studio agents with Power Automate, enterprise data sources, APIs and Microsoft 365 capabilities, while considering governance, security, licensing, capacity and credit consumption.

The role will collaborate closely with ANZ stakeholders and globally distributed technology teams.

This is an individual-contributor role suited to someone who can take ownership of assigned work, clarify requirements where needed, design practical solution options, deliver outcomes with minimal day-to-day guidance, and proactively suggest improvements that align with Kaplan ANZ standards, priorities and culture.

Key Responsibilities

Solution advisory and architecture: Assess business and technical requirements and recommend the most appropriate Power Platform, Power Automate, Copilot Studio, Microsoft 365 Copilot, Azure, API or integration solution.
Power Platform development: Design, develop, test and maintain workflows, Model-Driven Apps, Dataverse solutions, custom connectors, Power Automate cloud flows, approvals and related components.
Copilot Studio and agent development: Design, configure, test, deploy and support Copilot Studio agents, including instructions, knowledge sources, prompts, tools, actions, agent flows, authentication and escalation pathways.
Copilot and platform integration: Integrate agents and Power Platform solutions with Dataverse, SharePoint, Microsoft 365 services, approved enterprise systems, custom connectors and external APIs.
Environment and production deployment: Move applications, workflows, agents, connections, environment variables and associated components from Personal Development Environments and other development environments into governed test and production environments.
Application lifecycle management: Package developments within Power Platform solutions and apply source control, deployment pipelines, release management, testing, rollback and CI/CD practices.
Governance, security and compliance: Apply Power Platform and Copilot governance standards, including environment strategy, security roles, Data Loss Prevention policies, connector controls, service account management, access controls, auditing, monitoring and data protection requirements.
Licensing, capacity and credit management: Understand and advise on Power Platform, AI Builder and Copilot Studio licensing and consumption models. Monitor capacity and credit usage, identify cost or capacity risks and recommend allocation and optimisation approaches.
Operational support: Troubleshoot production issues relating to apps, flows, agents, connectors, APIs, authentication, permissions, capacity and deployment.
Technical documentation: Produce solution designs, architecture diagrams, deployment instructions, support documentation, configuration records and operational handover materials.
User enablement: Provide guidance, training and support to makers, developers, administrators and business users, promoting safe and effective adoption.
Cross-regional collaboration: Contribute to design reviews, technical standards, solution reuse and knowledge sharing across ANZ and globally distributed teams.
Continuous improvement: Maintain current knowledge of Power Platform, Copilot Studio, Microsoft 365 Copilot, AI Builder, Azure AI, licensing, capacity and emerging agent capabilities.
Independent delivery and solution ownership: Own assigned tasks from analysis through design, build, testing, deployment and support with minimal guidance, escalating risks early and proposing practical options when requirements, constraints or dependencies are unclear.
Innovation and continuous solution improvement: Identify opportunities to improve business processes, reuse components, reduce manual effort, strengthen governance and introduce practical automation or Copilot-enabled ideas that create measurable value.About You

Required Skills and Experience

Demonstrated experience delivering enterprise solutions using Power Apps, Power Automate, Dataverse, Power BI, solutions, custom connectors and environment variables.
Hands-on experience designing, building, testing, deploying and supporting agents using Microsoft Copilot Studio.
Strong understanding of the Microsoft Copilot ecosystem, including Microsoft 365 Copilot extensibility, agents, generative orchestration, knowledge sources, prompts, tools, actions and agent flows.
Experience integrating Copilot Studio and Power Platform solutions with Microsoft 365 services, SharePoint, Dataverse, Azure services, enterprise APIs, custom connectors and external systems.
Demonstrated experience moving Power Platform applications, workflows and agents from Personal Development Environments into controlled test and production environments.
Practical experience with application lifecycle management, managed and unmanaged solutions, deployment pipelines, source control, CI/CD, environment strategy, dependencies and release management.
Strong understanding of Power Platform administration and governance, including environments, security roles, Data Loss Prevention policies, connector classification, tenant controls, monitoring and auditing.
Working knowledge of Power Platform, Copilot Studio and AI Builder licensing, capacity and credit-consumption models, with the ability to monitor usage and advise on cost optimisation.
Experience designing secure authentication and authorisation for connectors, APIs, agents, flows, service accounts and application identities.
Ability to translate business requirements into technical specifications and determine when to use Power Automate, Power Apps, Copilot Studio, traditional development or another integration approach.
Strong troubleshooting, documentation, stakeholder-management and communication skills.
Experience working with globally distributed teams and communicating technical recommendations to technical and non-technical stakeholders.
Fluency in English, both written and spoken.
Ability to work as a self-directed individual contributor, taking ownership of tasks, managing ambiguity, making sound technical recommendations and delivering agreed outcomes with minimal supervision.
Strong design mindset, with the ability to build solution options, document trade-offs, recommend preferred approaches and suggest ideas that improve user experience, maintainability, governance or operational efficiency.
Flexible, collaborative and culturally aligned working style, with the ability to adapt to changing priorities, work constructively across time zones and contribute positively to Kaplan ANZ’s team culture.Desirable Skills
Microsoft certifications relevant to the role, such as Power Platform Developer, Power Platform Solution Architect, Power Platform Functional Consultant or Azure AI.
Experience supporting adoption or extensibility of Microsoft 365 Copilot.
Experience with the Power Platform Centre of Excellence Starter Kit or comparable governance and monitoring frameworks.
Experience implementing telemetry, reporting, chargeback or usage-monitoring solutions for Power Platform and Copilot workloads.
Experience designing reusable components, templates, connectors, agent capabilities and automation patterns.
Knowledge of Agile delivery, DevOps, IT service management and production-support practices.
Experience working within regulated, privacy-sensitive or education-sector environments.Candidate Evidence

Candidates should be prepared to provide examples of Power Platform solutions and Copilot Studio agents they have moved through development, testing and production environments. They should be able to explain the architecture, integrations, governance controls, deployment approach, licensing considerations and capacity or credit implications of those solutions.

Why Join Kaplan ANZ?

Join a collaborative ANZ engineering team with a strong focus on digital transformation, automation and responsible AI.
Work on enterprise Power Platform and Copilot solutions with meaningful operational impact.
Contribute to reusable engineering standards, governance and knowledge sharing across teams and regions.
Access career development and learning opportunities within a global education organisation.
Be part of a diverse and inclusive workplace culture.

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