Technical Lead - Backend

About Us

Netcore.ai is a leading AI-powered B2B SaaS Customer Experience and Marketing Technology platform, helping 6,500+ brands across 20+ countries deliver personalized customer experiences at scale. Our engineering teams build highly scalable, cloud-native products that process billions of customer interactions every day.

Team: Engineering | Location: Thane, MH

Role Summary

As a Technical Lead – Backend, you will design, build, and lead the development of scalable backend systems that power Netcore's high-volume customer engagement platform. You will be hands-on with architecture, development, debugging, and technical problem-solving while leading a small team of engineers.

This is a role for someone who enjoys solving complex backend problems, building highly available and fault-tolerant systems, and working across engineering and product teams to translate business requirements into reliable technical solutions.

What we look for

• Bachelor's/Master's degree in Computer Science/IT, or equivalent practical experience.
• 10–14 years of experience in backend software development, with strong hands-on experience in Java and/or Python.
• Strong understanding of backend engineering principles, object-oriented programming, data structures, multithreading, concurrency, caching, fault tolerance, and API design.
• Strong experience building scalable, highly available, and performance-oriented backend systems.
• Hands-on experience with NoSQL databases such as MongoDB, Cassandra, Redis or similar technologies.
• Strong understanding of messaging and streaming systems such as Kafka, RabbitMQ, or similar queue-based technologies.
• Experience designing application modules and services that can handle high-volume data and traffic reliably.
• Strong debugging and troubleshooting skills, with the ability to identify and resolve complex production issues.
• Good understanding of software engineering best practices, version control, CI/CD, and agile development methodologies.
• Experience working with cloud environments and distributed systems.
• Ability to work closely with Product, Engineering, and other cross-functional teams to deliver scalable solutions.
• Prior experience leading a small team of engineers, including technical mentoring, task ownership, code/design reviews, and delivery.
• Comfortable being hands-on while also driving technical direction and helping the team solve complex engineering challenges.

Good to Have

• Exposure to high-throughput systems, real-time data processing, or distributed systems.
• Experience with additional backend languages such as Golang.
• Experience working in a product/ B2B SaaS environment.
• Experience with AI-native products/technology.

Why Join Us?

• Build products used by 6,500+ global brands.
• Opportunity to work on cutting-edge AI/ML projects impacting millions of users.
• Be part of a collaborative, innovation-driven team in a fast-growing MarTech company.
• Competitive compensation and growth opportunities in a fast-paced environment.
• Thrive in a culture of ownership, innovation, and continuous learning.

We’d love to hear how your background can contribute to building the next generation of intelligent marketing solutions.

Global Recognitions

• Leader in Commerce Search and Product Discovery in the Forrester Wave 2023.
• The only Forrester-rated global vendor in Product Discovery, Cross Channel Marketing Hubs and Email.
• Leader in Marketing Platforms in G2’s Winter 2024 Grid
• Top 20 global Google Cloud Partner
• Appraised at Level 3 of ISACA’s CMMI® by Equalitas Certifications Limited
• Great Place to Work® for six consecutive years in India

Know More About Us

• Agentic Marketing Platform: Co-Marketer
• LinkedIn
• Our Growth Story: *The Proficorn Playbook – How Netcore Built a $100M+ ARR Business Without VC Funding*
• Life at Netcore: Explore our culture, and employee experiences
• Blogs
• Customer Success Stories
• Product & Tech Documentation
• Be a Proficorn: Watch/listen to our podcast of Netcore’s leaders in conversation with industry experts

~ Netcore is an equal opportunity employer.