Specialist - Product Expert (Cargo Solutions)

Accelya
Mumbai, Maharashtra, India

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Role Purpose As Specialist - Solution Engineering at Accelya, you will deliver solution engineering for airline software customers, designing technical solutions, developing implementation approaches and providing expert technical support across pre-sales and delivery engagements. Duties & Responsibilities

  • Design technical solutions for airline software implementations, producing clear architecture diagrams, integration specifications and implementation approaches
  • Lead technical discovery sessions with airline customers, gathering detailed requirements and translating them into well-structured solution designs
  • Provide expert pre-sales technical support, contributing to RFP responses, technical demonstrations and proof-of-concept activities
  • Use GitHub Copilot or equivalent and Claude or equivalent for solution design documentation, technical specifications and AI-assisted prototype development
  • Conduct technical analysis of competitor solutions (leading airline technology providers, leading airline technology providers, leading airline technology providers, leading airline technology providers), identifying Accelya's technical differentiation
  • Collaborate with implementation and product teams to ensure solution designs are technically sound and implementable within scope
  • Develop technical delivery estimates and risk assessments for proposed airline software solutions Required Experience & Skills
  • 3–5 years of solution engineering or technical pre-sales experience
  • Proven ability to design and document technical solutions for enterprise software implementations
  • Good knowledge of airline technology or enterprise SaaS architecture
  • Strong customer-facing technical communication skills
  • Bachelor's degree in Computer Science, Engineering or related field Preferred Experience & Skills
  • Knowledge of airline technology architecture, NDC standards and the technical approaches of key players in the competitive airline technology market
  • Use of GitHub Copilot or equivalent and Claude or equivalent for AI-assisted technical design documentation, specification generation and prototype development
  • Familiarity with IATA standards relevant to airline retailing, distribution and operations technology
  • Experience with how AI is transforming solution engineering — including AI-generated architecture diagrams and intelligent competitive analysis tools What do we offer?
  • An open culture with a creative and challenging opportunity to satisfy your intellectual needs
  • Flexible working hours
  • Smart working: a hybrid remote/office working environment
  • Work-life balance
  • An excellent, dynamic and multicultural environment to work in About Accelya Accelya is a leading global software provider to the airline industry, powering over 200 airlines with an open, modular software platform. Owned by Vista Equity Partners, we bring together 2,000+ employees across 10 global offices. We are proud partners of AWS and pioneers in NDC expertise. Find out more at www.accelya.com

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

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Questions about this job

How do I apply for the Specialist - Product Expert (Cargo Solutions) job at Accelya?

Use the apply link on this page: you apply directly with Accelya on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Accelya want for this Specialist - Product Expert (Cargo Solutions) role?

The job description asks for solution engineering, technical pre-sales, design and document technical solutions, airline technology, enterprise SaaS architecture, customer-facing technical communication skills and Bachelor's degree in Computer Science, Engineering or related field. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Accelya?

Apply to the Accelya roles that match your experience, and tailor your resume to each job description: for this role that means showing solution engineering, technical pre-sales, design and document technical solutions. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Specialist - Product Expert (Cargo Solutions) job remote or onsite?

This is based in Mumbai, Maharashtra.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Accelya, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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