IT&Data Product Analyst SCP

Must have

• Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
• Good understanding of end-to-end Supply Chain processes and the role of digital products in supporting them.
• Ability to analyse data, identify patterns and translate findings into actionable business insights.
• Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
• Ability to map processes, clarify business rules and structure complex information.
• Excellent stakeholder communication, workshop facilitation and relationship-management skills.
• Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
• Strong problem-solving, critical-thinking and attention-to-detail capabilities.
• Collaborative, user-centric, value-oriented and continuous-improvement mindset.
• Ability to work effectively in a complex, multi-team and multi-vendor environment. Good to have
• Experience with Agile product management and delivery practices.
• Knowledge of Supply Chain Planning, Logistics, Manufacturing, Customer Service, Quality or Procurement processes.
• Experience with analytics, reporting or visualisation tools and common data concepts.
• Familiarity with enterprise platforms, APIs, integrations and master-data concepts.
• Experience supporting product adoption, change management or business readiness. Bachelor's or Master's degree in Supply Chain, Business, IT, Data, Engineering or a related field. 5+ years in product analysis, business analysis, Supply Chain digital solutions or enterprise delivery. Proven experience translating stakeholder needs into clear requirements and supporting product delivery in a complex organisation. Relevant business analysis, Agile, product management, data analytics or Supply Chain certification is an advantage.
• End-user understanding and business analysis
• Build a strong understanding of Supply Chain processes, user journeys, pain points and expected business outcomes.
• Engage end users and business stakeholders through interviews, workshops, observations and feedback sessions. 2. Requirement gathering, refinement and prioritisation
• Collaborate with the Product Owner to gather, structure, validate and prioritise requirements.
• Create and maintain product requirements, user stories, functional specifications and supporting documentation.
• Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes. 3. Product communication and stakeholder alignment
• Help the Product Owner communicate the product vision, business needs, priorities and expected benefits in language understood by all stakeholders.
• Act as a bridge between Supply Chain users, product management, solution architects, data teams, developers, testers and delivery partners.
• Prepare clear materials for decision-making, refinement sessions, governance forums, demonstrations and user engagement. 4. Data analysis and insight generation
• Collect, validate and analyse relevant product, process and user data to support product decisions.
• Identify patterns, trends, correlations, exceptions and root causes that can inform product strategy and prioritisation. 5. Delivery, testing and release readiness
• Support delivery teams throughout solution design, build and configuration by clarifying requirements and expected outcomes.
• Collaborate with testing and business teams to define test scenarios and support functional validation and user acceptance testing.
• Validate delivered functionality against agreed requirements and acceptance criteria. 6. Risk, dependency and change management
• Support the Product Owner in identifying, assessing and mitigating risks that may affect product success.
• Identify dependencies across Supply Chain processes, data, integrations, systems and delivery teams.
• Maintain visibility of assumptions, constraints, issues and decisions affecting requirements or product outcomes. 7. Product performance and continuous improvement
• Analyse product effectiveness, usage, adoption, user satisfaction and business outcomes.
• Identify improvement opportunities and recommend actions to enhance product value, usability, effectiveness and profitability

Key working relationships

• Product Owner and Product Manager.
• Supply Chain business stakeholders, process owners, key users and end users.
• Solution Architects, Data and Integration teams, developers, configurators and testers.
• Enterprise Architecture, platform, security and infrastructure teams.
• Delivery leads, change teams and external implementation partners.