Advisor, Product Delivery

Fiserv
Chennai, Tamil Nadu, India

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Advisor, Product Delivery

What does a successful Product Owner do at Fiserv?

As a Product Owner, you will lead product delivery and business capability development for strategic Banking and Payments platforms. You will collaborate with business stakeholders, architects, engineering teams, QA, and operations teams to define product vision, prioritize requirements, and ensure successful delivery of customer-centric solutions. You will serve as the bridge between business and technology, translating complex requirements into actionable user stories that drive business value.

What You Will Do

  • Own and manage the product backlog for assigned business capabilities.
  • Define, refine, and prioritize epics, features, and user stories.
  • Create detailed acceptance criteria and business rules for development teams.
  • Collaborate with business SMEs, architects, engineering, QA, and operations teams to gather and clarify requirements.
  • Participate in Agile ceremonies including sprint planning, backlog refinement, sprint reviews, retrospectives, and daily standups.
  • Validate completed functionality against acceptance criteria and business requirements.
  • Manage requirement changes, prioritization decisions, and delivery dependencies.
  • Communicate product roadmap, delivery status, risks, and issues to stakeholders.
  • Support payment processing, card lifecycle, transaction processing, authorization, limits, controls, and customer servicing capabilities.
  • Partner with technical teams to ensure scalable, secure, compliant, and operationally sound solutions.

What You Will Need To Have

  • Bachelor's degree in Business, Computer Science, Engineering, or a related discipline.
  • 8+ years of experience in Banking, Payments, or Financial Services.
  • 3+ years of experience as a Product Owner, Product Analyst, or Senior Business Analyst within Agile environments.
  • Strong experience with Product Backlog Management and User Story development.
  • Hands-on experience with Agile methodologies and Scrum delivery models.
  • Knowledge of Jira and Confluence.
  • Strong stakeholder management, communication, and facilitation skills.
  • Experience working directly with cross-functional Agile teams.

What Would Be Great To Have

  • Experience in Credit Card, Debit Card, Prepaid Card, or Payment Processing platforms.
  • Understanding of Visa and Mastercard transaction lifecycles.
  • Knowledge of Authorization, Clearing, and Settlement processes.
  • Familiarity with REST APIs, Microservices, Event-Driven Architecture, and Cloud-native applications.
  • Product Owner certification such as CSPO or PSPO.
  • Experience supporting digital transformation, modernization, or large-scale financial services programs.

Thank You For Considering Employment With Fiserv. Please

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our Commitment To Diversity And Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note To Agencies

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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