Senior Product Manager - SaaS

We are seeking an experienced and customer-centric Senior Product Manager to drive the strategy, roadmap, and execution of our SaaS products. The ideal candidate will combine strong business acumen, product thinking, market understanding, and execution excellence to build products that solve meaningful customer problems and create measurable business impact.

This role requires close collaboration with Engineering, Design, Sales, Marketing, Customer Success, and Leadership teams to deliver innovative, scalable, and market-leading SaaS solutions.

Key Responsibilities

Product Strategy & Vision

• Define and communicate the product vision, strategy, and long-term roadmap.
• Identify market opportunities, customer needs, and competitive trends.
• Develop product strategies aligned with business goals and growth objectives.
• Evaluate emerging technologies and industry developments to shape product direction.Product Roadmap Management
• Own and prioritize the product roadmap based on customer value, business impact, and technical feasibility.
• Balance short-term delivery needs with long-term strategic initiatives.
• Define product goals, milestones, and success metrics.
• Continuously refine priorities based on customer feedback and market dynamics.Customer & Market Research
• Conduct customer interviews, market research, and competitive analysis.
• Gather insights from customers, prospects, sales teams, and industry stakeholders.
• Translate customer pain points into product opportunities.
• Develop a deep understanding of target personas and user journeys.Product Development & Execution
• Collaborate closely with Engineering and Design teams throughout the product lifecycle.
• Define product requirements, user stories, acceptance criteria, and feature specifications.
• Lead sprint planning, backlog prioritization, and product reviews.
• Ensure timely and high-quality delivery of product initiatives.SaaS Product Growth & Optimization
• Monitor product adoption, engagement, retention, and customer satisfaction metrics.
• Drive initiatives to improve user experience, scalability, and product performance.
• Identify opportunities for monetization, expansion, and customer growth.
• Use data and analytics to guide product decisions and enhancements.Go-to-Market & Product Launches
• Partner with Marketing, Sales, and Customer Success teams to plan and execute product launches.
• Develop positioning, messaging, and value propositions for new features and products.
• Support customer-facing teams with product knowledge and enablement materials.
• Measure launch success and drive post-launch optimization.Stakeholder Management
• Act as the central point of coordination across cross-functional teams.
• Present product updates, roadmap progress, and strategic recommendations to leadership.
• Manage competing priorities while maintaining alignment with business objectives.
• Build consensus and drive decision-making across stakeholders.Product Analytics & Performance
• Define and track product KPIs and success metrics.
• Analyze customer behavior, usage patterns, and business outcomes.
• Leverage data-driven insights to improve product performance and customer outcomes.
• Drive continuous improvement through experimentation and feedback loops.Required Qualifications
• Bachelor's degree in Engineering, Computer Science, Business, Information Systems, or related field.
• 6+ years of experience in Product Management, including experience managing SaaS or cloud-based products.
• Proven track record of delivering successful software products from concept to launch.
• Strong understanding of SaaS business models, product lifecycle management, and agile methodologies.
• Experience working closely with Engineering, Design, and Business teams.
• Excellent analytical, communication, and problem-solving skills.
• Ability to translate complex technical concepts into customer-focused solutions.Preferred Qualifications
• MBA or advanced degree preferred.
• Experience in B2B SaaS, Enterprise Software, AI, Data Platforms, FinTech, HRTech, HealthTech, or related technology domains.
• Familiarity with Product-Led Growth (PLG) strategies.
• Experience managing platform products, APIs, integrations, or multi-tenant SaaS environments.
• Exposure to international markets and global product launches.