Salesforce Data 360 & Agentforce Specialist Location: Pune

Job Title: Salesforce Data 360 & Agentforce Specialist

Location: Pune (Hybrid)

Experience: 6-8 years

Employment Type: Full Time

Job Description:

We are looking for a hands-on Salesforce specialist with expertise in Data 360 (Data Cloud) and Agentforce Studio/Builder to develop, configure, and deploy AI-powered agent solutions.

Key Responsibilities:

• Build and maintain zero-copy connections between Databricks and Salesforce Data 360, collaborating with data engineers on new data products.
• Configure data access, permission sets, and Data Spaces with the CRM architect.
• Configure Coworker Skills and build custom agents, actions, prompts, and flows in Agentforce Studio.
• Develop usage and value dashboards to monitor adoption and business impact.
• Deploy tested solutions from UAT to Production and monitor credit consumption.
• Document solution architecture, configurations, and implementation processes.
• Support future development of Salesforce Voice Agents.

Must-Have Skills

• Hands-on experience with Salesforce Data 360 (Data Cloud).
• Experience with Agentforce Studio/Builder.
• Strong understanding of Salesforce data models, Flows, permission models, reports, and dashboards.
• API integration experience.
• Good English communication skills.

Good to Have

• Understanding of end-to-end agentic AI architecture, from data pipelines to agent development.
• Knowledge of MCP, Agent-to-Agent (A2A) integration, RAG, and tool/action design.
• Databricks and SQL experience.
• Agentforce Specialist or Data Cloud Consultant certification.
• Exposure to Agentforce Voice and Tableau Next.

📩 Interested candidates can share their updated resume at hr@runmapglobal.com