Assistant Manager - Program Management

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We are seeking a dynamic and results-oriented Assistant Manager – Program Management for Chennai location to lead strategic customer programs, drive operational excellence, and strengthen cross-functional collaboration within a manufacturing environment.

This role requires a strong leader who can manage complex projects, mentor teams, influence stakeholders, and deliver business outcomes while maintaining a high level of customer satisfaction.

Reporting to Senior Manager and the role involves,

What a typical day looks like:

• Lead and manage high-impact customer programs from planning through execution, ensuring delivery against business objectives, timelines, quality, and financial targets while being familiar with related tools.
• Drive cross-functional collaboration across Operations, Engineering, Supply Chain, Finance, Quality, and Customer Focus Teams (CFT) to ensure seamless program execution.
• Provide Strong People leadership, coaching, and mentoring to team members, fostering a culture of accountability, problem-solving, and continuous improvement.
• Act as a trusted partner to customers, building strong relationships and proactively managing expectations, risks, and escalations.
• Oversee New Product Introduction (NPI), New Product Development (NPD), and Product Lifecycle Management activities.
• Monitor key operational and business metrics, identify trends, and drive corrective and preventive actions to achieve program goals.
• Lead critical issue resolution, risk mitigation, and decision-making during challenging business situations.
• Support leadership reviews by preparing insightful business updates, presentations, and performance reports.
• Leverage ERP systems (SAP/Baan) and automation tools to improve efficiency, visibility, and operational performance.
• Ensure the highest level of confidentiality while handling sensitive customer and business information.

Leadership Expectations:

• Demonstrated ability to lead teams through change and complexity while delivering measurable business results.
• Strong stakeholder management skills with the ability to influence decisions across multiple organizational levels.
• Proven experience driving strategic initiatives, process improvements, and operational excellence programs.
• Ability to develop talent, build team capability, and create a high-performance work environment.

The experience we’re looking to add to our team:

• Bachelor's degree in Engineering, Management, or a related discipline.
• 7-10 years of Program Management experience in manufacturing, and about 3-4 years experience in Flex Program Management.
• Should have min 3+ Years of experience in handling the team as a people manager.
• Strong knowledge of Program Management methodologies, manufacturing operations, and customer-focused business models.
• Experience managing complex projects, customer relationships, and cross-functional teams.
• Sound understanding of financial concepts, P&L impact, and INCOTERMS.
• Hands-on experience with SAP, Baan, or similar ERP platforms.
• Strong analytical, problem-solving, communication, and presentation skills.
• Experience in automation and advanced Excel-based solutions is an added advantage.
• Night Shift (7pm - 4am).

Here are a few examples of what you will get for the great work you provide:

• Health Insurance
• PTO

NK99

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).