Solution Architect

CGI
Bengaluru, Karnataka, India

Position Description

Founded in 1976, CGI is among the world's largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more about us at cgi.com.

Job Title: Solution Architect – Composable Experience & Orchestration

Experience: 10+ yrs.

Job Location: Bangalore / Chennai

Position ID: J1026-1164

Work Type: Hybrid

Employment Type: Full Time / Permanent

Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Practice / Domain: Digital Experience, API Integration & Retail/Lubricants Ecosystem

Role Summary & Context

We are seeking a visionary Solution Architect to lead the architectural design and global rollout of a next generation Unified Experience and Orchestration Platform for Lubricants Ecosystem program global indirect channel initiative partnering with independent auto workshops, distributors, and internal teams. Currently, regional markets operate across fragmented backend systems (SAP ERP, Salesforce CRM, ServiceNow, and legacy dealer platforms), resulting in inconsistent workflows and disjointed user journeys.

Key Responsibilities

  • Architectural Vision & MACH Design
  • Headless Experience Architecture: Design a decoupled, composable frontend architecture (React / Next.js SPA) utilizing a unified Design System (WCAG 2.0 compliant) that eliminates i frames and system switching for Distributors, Workshops, and Internal client users.
  • Backend for Frontend (BFF) & API Strategy: Architect a robust BFF and API Gateway layer (Azure API Management / Kong) that abstracts regional backend schema variations ("API drift") into a globally standardized contract for the UI.
  • Hybrid Process Orchestration: Design the orchestration strategy balancing synchronous, low latency API orchestration with asynchronous event driven choreography using Camunda / Temporal and Apache Kafka / Azure Event Grid.
  • Enterprise Integration & Guardrail Governance
  • Stateless & Transient Enforcement: Strictly enforce architectural guardrails ensuring no new System of Record (SoR) is created, and no business logic is duplicated in the experience layer. Design short term caching strategies (e.g., Redis) for slow legacy ERP reads while ensuring real time write backs to authoritative sources.
  • Heterogeneous System Connectivity: Define integration patterns across MuleSoft, Boomi, TIBCO, or SAP Integration Suite to seamlessly connect SAP ERP, Salesforce CRM, ServiceNow, Client Lubricants DB, and regional third party distributor systems.
  • End to End Observability & Security: Implement enterprise security using Microsoft Entra ID (SSO, OAuth 2.0, RBAC) and establish end to end auditability via standardized correlation IDs across distributed transactions.

Required Experience & Skills

Architecture Patterns: Proven expertise in MACH Architecture (Microservices, API first, Cloud native, Headless), BFF (Backend for Frontend) patterns, Event Driven Architecture (EDA), and Domain Driven Design (DDD).

Frontend & UI Layer: Strong architectural understanding of React, Next.js, or Vue.js, Micro frontends, Single Page Applications (SPAs), enterprise Design Systems, and WCAG 2.0 accessibility standards.

Orchestration & BPM: Hands on experience architecting stateful/stateless workflows using Camunda (8/Zeebe), Temporal, or equivalent lightweight microservices orchestration engines.

Integration & Messaging: Deep expertise in API Gateways (Azure APIM, Kong), iPaaS/ESB platforms (MuleSoft, Boomi, TIBCO, SAP Integration Suite), and event brokers (Apache Kafka, Azure Event Grid).

Backend & Caching: Proficiency in Java Spring Boot microservices, REST/GraphQL APIs, and transient in memory caching (Redis) to mitigate legacy ERP latency.

Cloud, DevOps & IAM: Production experience with Kubernetes (AKS/EKS) or OpenShift on Azure or AWS, CI/CD pipelines, APM observability tools, and Microsoft Entra ID (OAuth2/OIDC/SSO).

Overall Experience: 10+ years in Enterprise IT, with 5+ years as a Solution Architect designing large scale, multi market digital platforms and integration layers.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

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Questions about this job

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What skills does CGI want for this Solution Architect role?

The job description asks for MACH Architecture, Microservices, API first, Cloud native, Headless, BFF, Event Driven Architecture and Domain Driven Design. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

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This is based in Bengaluru, Karnataka.

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