Holidays Product Development

MakeMyTrip
Gurgaon, Haryana, India

Role : Holidays Product Development

Level : Senior Executive

Reporting to : Senior Manager - Holidays Supply

Location : Gurgaon

About The Function

With a deep understanding of Indian consumers' travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world.

MMT Holidays is a leading name in the leisure travel space, serving over 3 lakh passengers annually. Our offerings span both domestic and international markets, catering to travelers across more than 50 destinations. With a strong focus on delivering exceptional travel experiences, we are a trusted choice for holiday packages

About The Role

As a Product Development Manager, you will be part of a whip-smart team responsible for driving and building innovative products to support growth and increase revenue business metrics for a particular destination.

This is a high-impact role, where you will be responsible for the growth and success of the destination/category. The role encompasses managing critical metrics such as orders, GMV, and NPS, with the support of cross-functional teams, including marketing, revenue, and operations

What Will You Be Doing

Strategic Initiatives :

  • Managing the entire product life cycle for your destination from planning to execution.
  • Building holiday product portfolio roadmap for geographical region / travel themes by understanding the latent demand.
  • Creating holiday travel products based upon consumer insights/needs, which would include various critical aspects like experience sought, average spending capacity, food and travel preferences etc.
  • Defining destination product vision and strategy and source market opportunities.
  • Owning destination revenue roadmap basis price benchmarking and cost optimization through supply advantage.

Collaboration

  • Collaborate and manage interaction with cross-functional teams to drive destination agenda with multiple functions like Sales, Contracting, Marketing, Finance etc.

Marketing Understanding

  • Evaluating market competition and positioning the product line to appeal to the relevant travelling cohort (Holiday Customers).

Qualification & Experience

A master’s degree from a reputed institute, along with 2 to 4 years of experience in managing a category within internet/ e-commerce/ travel organizations or a similar role.

Key Success Factors For The Role

  • Excellent communication, interpersonal, and stakeholder management skills with meticulous attention to detail.
  • Ability to understand and derive insights from data leading to increased revenue and business improvement.
  • Enhancement of customer experience metrics such as Net Promoter Score

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