AM International Product Support

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Business Descriptor

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking an experienced professional to join the International Support team.

Job Introduction

Business Portfolio support is integral to the product team, tasked with managing and optimizing the product portfolio strategically. This role demands a strong analytical mindset to evaluate market trends, assess product performance, and identify growth opportunities. The portfolio support manager will work closely with cross-functional teams to ensure alignment with business objectives and facilitate the successful execution of product strategies. Responsibilities include conducting comprehensive data analysis, preparing insightful reports, and providing actionable recommendations to enhance portfolio value. Portfolio Support Manager will oversee operational activities, ensuring seamless execution and alignment with organizational objectives. This role involves engaging with stakeholders to foster collaboration and drive project success.

Principal Responsibilities

Analytical Skills: Ability to interpret complex data and derive actionable insights.

Communication Skills: Strong verbal and written skills to effectively convey findings and recommendations.

Strategic Thinking: Capability to align product strategies with business objectives and market trends.

Collaboration: Experience working with cross-functional teams to drive project success.

Attention to Detail: Precision in data analysis and report preparation.

Problem-Solving: Aptitude for identifying challenges and proposing effective solutions.

Time Management: Ability to manage multiple tasks and projects efficiently in a fast-paced environment.

Performance Monitoring: Establish metrics and KPIs to track project progress and performance, ensuring continuous improvement.

Reporting and Documentation: Prepare comprehensive reports and documentation to communicate project status and outcomes to stakeholders

Knowledge / Experience

Role Requirements / Education Qualifications / Certifications / Experience:

Strong understanding of NRI banking products and services.

Excellent analytical and problem-solving skills.

Strong project management and organizational skills.

Effective communication and interpersonal skills.

Ability to work independently and as part of a team.

Skills

Technical Proficiency: Familiarity with project management software and tools to streamline processes and enhance productivity.

Strategic Thinking: Ability to think strategically and align project goals with broader organizational objectives.

Adaptability: Demonstrated ability to adapt to changing circumstances and manage multiple priorities effectively.

Negotiation Skills: Strong negotiation skills to resolve conflicts and build consensus among stakeholders.

Pro-tip : Familiarity with AI-enabled tools is an advantage.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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