Manager / Sr Manager – Engine Application, Technical Solutions & BD
Job Description:
Manager / Senior Manager – Engine Application, Technical Solutions & Business Development
Location: Pune | Reporting To: Business Head / Head – Engine Business
SUMMARY
To lead the Engine Application business by understanding customer equipment requirements, recommending suitable engine solutions, and providing technical support throughout the sales, integration, and commissioning lifecycle. The incumbent will be responsible for end-to-end business management, including customer acquisition, account management, revenue generation, profitability, collections, and customer service while acting as the technical expert for engine application engineering and business growth.
KEY RESPONSIBILITIES
Application Engineering & Engine Selection
Study customer machine/equipment specifications and operating conditions.
Recommend suitable diesel, gas, or alternate fuel engines based on power, torque, duty cycle, emissions, and performance requirements.
Perform engine sizing, load analysis, and application feasibility assessments.
Ensure proper engine-machine compatibility and integration.
Customer Engagement & Technical Consulting
Interact with OEMs, machine manufacturers, industrial customers, consultants, and EPC contractors.
Understand customer requirements and provide technically optimized solutions.
Conduct technical presentations, product demonstrations, and solution discussions.
Support customers during design, installation, testing, commissioning, and after-sales support stages.
Business Development & Sales Management
Drive revenue growth from engine application and technical solutions business.
Identify, develop, and onboard new customers, OEMs, and business partners.
Generate enquiries and convert opportunities into confirmed orders.
Develop and manage key customer relationships to ensure long-term business growth.
Support preparation of techno-commercial proposals, bids, and business presentations.
Achieve annual sales, revenue, and profitability targets.
P&L Ownership & Commercial Management
Manage the Profit & Loss (P&L) for the assigned business segment.
Monitor revenue, margins, profitability, and business performance.
Ensure effective pricing, commercial negotiations, and contract management.
Drive cost optimization initiatives while maintaining customer satisfaction.
Customer Service & Account Management
Own end-to-end customer lifecycle management from enquiry to payment realization.
Ensure high levels of customer satisfaction, retention, and repeat business.
Address customer concerns and coordinate internal teams for timely resolution.
Develop customer engagement plans and strengthen strategic account relationships.
Debtors, Collections & Payment Recovery
Monitor customer outstanding balances and ageing reports.
Ensure timely collection of payments and recovery of overdue receivables.
Coordinate with finance and customers to resolve payment-related issues.
Maintain healthy debtor levels and optimize working capital.
OEM & Supplier Coordination
Liaise with engine manufacturers and technology partners for product selection and customization.
Coordinate with suppliers and engineering teams for application-specific requirements.
Support development of new products and customized solutions.
Project Execution & Field Support
Support installation, commissioning, troubleshooting, and performance validation activities.
Conduct site visits and application audits.
Resolve application-related issues and provide corrective recommendations.
Product & Market Development
Track market trends, customer requirements, and competitor offerings.
Identify opportunities for introducing new engine technologies and solutions.
Support product positioning and market expansion initiatives.
Documentation & Compliance
Prepare technical specifications, application notes, and customer documentation.
Ensure compliance with applicable industry standards and emission norms.
Maintain application records, customer database, and technical reports.
KEY PERFORMANCE INDICATORS (KPIs)
Revenue and profitability achieved from Engine Application Business
P&L performance against budget
New customer acquisition and market development
Proposal-to-order conversion ratio
Customer retention and satisfaction levels
Debtor ageing and collection efficiency
Timely payment recovery and working capital management
Number of successful engine application projects executed
Timely resolution of customer and technical issues
Reduction in field failures and application-related complaints