Data Analyst - Technical Senior Manager

Key Responsibilities

• Telemetry & Operational Analytics: Analyze enterprise VDI/EUC performance metrics, active concurrency sessions, resource utilization, and application delivery data.
• XLA Scorecarding: Build dynamic analytics dashboards highlighting End-User Experience scores, proactive issue resolution rates, and system stability trends.
• Capacity Planning & Cost Optimization: Deliver predictive modeling for cloud resource consumption (Azure, AWS, GCP) to optimize cloud spending for global enterprise accounts.
• Client & Leadership Reporting: Design automated executive reports, quarterly business review (QBR) packs, and operational performance dashboards.
• Team & Data Pipeline Management: Oversee a team of data analysts and BI engineers, refining ETL pipelines and data modeling standards.Key Technical & Functional Requirements
• Advanced SQL, Python/R for data analysis and predictive modeling.
• BI & Visualization Tools: Power BI, Tableau, or QlikSense.
• Telemetry & Monitoring concepts: Metric correlation, time-series data, AIOps telemetry, log analysis (Splunk / Elastic / Datadog).