Associate Product Manager (B2B SaaS)

Firmway
Mumbai, Maharashtra, India

What You'll Do:

  • Own product areas end-to-end, from problem discovery and prioritization to launch, adoption, and continuous improvement.
  • Conduct customer discovery through interviews, workflow discussions, and feedback sessions with enterprise users and finance teams.
  • Identify customer pain points, validate product hypotheses, and convert insights into scalable product opportunities.
  • Build and maintain a data-driven product roadmap aligned with customer needs, business objectives, and market opportunities.
  • Translate business and customer requirements into clear product specifications, user stories, workflows, and acceptance criteria.
  • Work closely with UX/UI, Engineering, and QA teams to deliver products and features with the required quality and timelines.
  • Track product success metrics such as adoption, Response rate, automation rates, workflow completion, and business impact.
  • Analyse product usage, customer behaviour, and business data to identify opportunities for improvement.
  • Explore opportunities to apply AI, automation, and data intelligence to complex enterprise finance workflows.
  • Solve product challenges involving ERP integrations, business rules, data accuracy, and enterprise workflows.
  • Work closely with Sales, Customer Success, and Support teams to understand market feedback and improve product adoption.
  • Stay informed about industry developments, customer needs, and the competitive landscape to identify new product opportunities.

What We're Looking For:

  • 3+ years of experience in Product Management, preferably in B2B SaaS, FinTech, or enterprise software.
  • Experience owning products, features, or significant product areas from discovery through execution and launch.
  • Strong problem-solving ability with a structured approach to breaking down complex business problems.
  • Ability to understand customer needs and translate them into simple, scalable product solutions.
  • Familiarity with Product documentation such as PRD’s, ticket creation, and related documents.
  • Strong analytical skills with the ability to use data to support product decisions.
  • Excellent written and verbal communication skills with strong stakeholder management capabilities.
  • Comfortable working closely with Engineering, Design, Sales, and Customer Success.
  • Familiarity with Agile/Scrum, JIRA, Figma, and modern product management practices.
  • Experience working on 0-to-1 products or features is an advantage.
  • Experience with AI-powered products, workflow automation, or enterprise integrations is an advantage.
  • Familiarity with accounting, finance, or ERP processes is a plus.
  • Bachelor's degree in Engineering, Business, Computer Science, or a related field.

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