Principal Product Manager

As the Principal Product Manager for Fulfillment Servicing products, you will be responsible for the end-to-end product lifecycle management, from conception to launch and beyond. You will collaborate closely with cross-functional teams including engineering, design, marketing, billing, Sales, and customer support to define the product strategy, prioritization, and roadmap.

Role And Responsibilities

• Drive product vision & strategy, business requirements documentation and analysis
• Ensure alignment to technology strategy throughout product life cycle
• Manage the product profit & loss (P&L)
• Manage product area’s investment decisions, scope, roadmap, priorities
• Understand/monitor product's competitive and market landscape
• Conduct/attend visits, customer touch-bases, focus groups, conferences
• Support sales engineering and commercial/delivery/care teams
• Be the product's subject-matter expert (SME) inside scrum teams
• Contribute to scrum team stories, define acceptance criteria
• Create, refine, prioritize scrum team's backlog, and accept work
• Attend scrum ceremonies and provide guidance to scrum teams
• Provide product expertise and prioritization of maintenance issues
• Conduct demos (internal or external, as needed)
• Cross-functional Collaboration: Partner with engineering teams to ensure timely and quality delivery of features, managing trade-offs between time, scope, and resources.
• Performance Monitoring: Establish metrics and KPIs to monitor the success of the product capabilities, analyze data to make informed decisions, and continuously improve product performance.
• Communication: Effectively communicate product updates and roadmap changes to internal & external stakeholders.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field and/or relevant work experience
• Previous experience as a Product Manager or similar role in software development, specifically with GUI design and user interfaces.
• Excellent communication skills with the ability to articulate ideas clearly and influence cross-functional teams.
• Analytical mindset with proficiency in data-driven decision making.
• Experience with Agile methodologies and project management tools (e.g., JIRA, Salesforce, etc).

Work arrangement

• 3 chosen days from the office in a week, or Remote