Senior Operations Manager

Love In Store
Gurugram, Haryana, India

Job title: Senior Manager - Operations

Reports to: GM / AVP - Ops

CTC: Up to 18 LPA

Experience: 8-10 Years of Experience

Website: www.loveinstore.com

Duties and responsibilities

Senior Manager will be responsible for handling our Multiple projects. You will be working closely

with your team members to ensure that all Program requirements, deadlines, and schedules are on

track. Responsibilities include ensuring program deliverables, reviewing all projects on a monthly

basis, meeting clients regularly, Managing P&L for your accounts and delivering profits and growth.

To be a successful candidate, you will need to have proven experience in Program management

and the ability to lead Program and Teams of various sizes.

Senior Manager Responsibilities:

  • Coordinating with finance team for Billing and Managing P&L
  • Develop, Monitor & Achieve the project KPIs on monthly basis through project managers
  • Will be responsible to meet client on monthly basis
  • Meeting with Project Managers to Review, identify and resolve issues.
  • Ensuring Program deliverables and adherence to reporting quality standards.
  • Presenting Project status reports by gathering, analyzing, and summarizing relevant
  • information on monthly basis
  • Coordinating the development of user manuals, training materials, and other documents as
  • needed to enable successful implementation and turnover of the process or system to the
  • clients.
  • Identifying and developing new opportunities with clients.
  • Ensuring high service standards for clients

Team Management:

  • Hiring, Training & Attrition Management
  • Accomplish team / project performance
  • Communicate job expectations
  • Planning, monitoring, and appraising job results
  • Reports & presentations

Client Relationship Management:

  • Maintains client relationship
  • Managing P&L for his/her accounts monthly

Requirements

  • Experienced & Professional Individuals (Modern Trade / General trade experience)
  • Minimum 10 years in handling Sales programs /FMCG/Service
  • FMCG, Retailing & Merchandising preferred
  • Preferably MBA in Marketing & Sales
  • Excellent communications skills
  • Strong Team management skills
  • Language: Strong Command over English

Working conditions

  • BYOD (Bring your own Laptop & Mobile)
  • Work location: Gurugram, Mumbai and Bangalore

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Questions about this job

How do I apply for the Senior Operations Manager job at Love In Store?

Use the apply link on this page: you apply directly with Love In Store on LinkedIn. Before you do, score your resume against this job description on Fitboard. It shows which skills and keywords the job asks for that your resume doesn't show, so you can fix them first.

What skills does Love In Store want for this Senior Operations Manager role?

The job description asks for Sales programs, FMCG, Service, Modern Trade, General trade, Excellent communications skills, Strong Team management skills and Strong Command over English. Make sure your resume shows the ones you have, in the words the job uses: applicant tracking systems look for them.

How can I get a job at Love In Store?

Apply to the Love In Store roles that match your experience, and tailor your resume to each job description: for this role that means showing Sales programs, FMCG, Service. A resume that matches the job's own keywords is more likely to get past screening. Fitboard scores your resume against this exact job for free.

Is this Senior Operations Manager job remote or onsite?

This is based in Gurugram, Haryana.

Is it free to apply? Does Fitboard charge anything?

Applying is free: you apply directly with Love In Store, and this job page and its apply link cost nothing. Checking your resume against this job is free too, with 3 free scans when you sign in and no credit card needed.

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