Product Manager-Employee Benefits (Group Insurance)

We at Edme Insurance Brokers are looking for a suitable candidate for the position of Product Manager for B2B segment

Location: Mumbai

Department: Product Management

Reports To: CTO

Interested candidates can share resumes to neetu.b@edmeinsurance.com

About the Role

We are looking for a Product Manager to own the Employee Benefits Insurance platform, with a strong focus on Group Insurance products (Group Health, Group Life, Group Accident, and Flexible Benefit Plans). This role is responsible for the end-to-end product experience for HR admins and employees at client organizations — from enrollment through claims to renewal — and works closely with the Associate Product Manager, Engineering, Design, and cross-functional teams (Claims, Operations, Sales) to deliver a best-in-class benefits experience.

Key Responsibilities

Product Ownership

• Own the product roadmap and backlog for the Employee Benefits platform, with Group Insurance as the core focus area
• Define and prioritize features across the full employee benefits lifecycle: enrollment, dependent/life-event endorsements, benefits utilization, claims, and annual renewals
• Translate business and client (HR/employer) requirements into clear, well-scoped product requirements and user stories
• Own the product for both end users — employees (self-service enrollment, claims tracking, digital ID cards, policy documents) and HR admins (census management, bulk endorsements, reporting, employee query resolution)Discovery & Requirements
• Conduct user research and requirement-gathering with HR admins, employees, and internal broking/operations teams to identify pain points and opportunities
• Build a working understanding of Group Insurance product structures (sum insured, family floaters, riders, waiting periods, portability, flexible benefit design) to make informed product decisions
• Validate concepts and specs with stakeholders before development, ensuring alignment with insurer capabilities and regulatory requirementsExecution & Delivery
• Write clear PRDs/specs and work with Engineering to deliver features on time and to quality bar
• Partner with Design on employee- and HR-facing UX to ensure the platform is simple and intuitive for non-technical users
• Coordinate UAT, launch readiness, and go-live activities for new features and client onboarding
• Manage and mentor the Associate Product Manager on the employee benefits moduleCross-Functional Coordination
• Work with Claims and Operations teams to ensure the platform supports fast, transparent claims intimation and tracking for employee benefits claims
• Work with Sales/Client Success to understand employer/HR client needs and incoming requirements from new client onboarding
• Coordinate with Quote Management and Policy Administration product owners where employee benefits touches shared systemsMetrics & Continuous Improvement
• Define and track KPIs for the employee benefits module: enrollment completion rate, HR self-serve %, claims turnaround time, platform adoption, and HR/employee satisfaction (NPS/CSAT)
• Use data and user feedback to continuously improve the enrollment, endorsement, and claims experience

Requirements

• 4-7 years of experience in Product Management, preferably in Insurance, InsurTech, Employee Benefits, or BFSI
• Working knowledge of Group Insurance products (Group Health, Group Life, Group Personal Accident, Flexible Benefit Plans) strongly preferred
• Experience building or managing platforms serving multiple user types (e.g., B2B2C — internal ops, employer/HR client, end employee)
• Strong requirement-gathering and stakeholder management skills — comfortable working with HR/employer clients, insurers, and internal ops/claims teams
• Ability to write clear PRDs and work closely with Engineering and Design through the full build cycle
• Comfortable defining and tracking KPIs, and using data to guide prioritization
• Strong communication skills, with experience presenting to stakeholders and cross-functional teams
• Prior experience mentoring or working alongside an Associate PM is a plus