Program Manager

Job title: Commercial Programme Manager

Location: Gurugram

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a senior executive growth who can help us move even faster.

noon’s mission: Every door, every day.

Role Overview

As a Commercial Programme Manager Manage commercial functions across Oman, Bahrain, Qatar, and Kuwait, excluding operations, with a focus on programme execution, pricing, assortment, promotions, availability, margin improvement, and business performance. Drive commercial initiatives through data-driven insights and cross-functional collaboration to improve profitability and ensure smooth execution across all four markets.

This role offers an opportunity to experience the startup ecosystem firsthand and shape business growth through data, insights, and execution. You will own high-impact initiatives, navigate ambiguity, and drive results with a strong sense of ownership. If you enjoy solving challenges, taking initiative, and working in a fast-paced environment, you’ll thrive in this role.

Key Responsibilities:

1. Programme Management: Drive commercial initiatives across all four markets, ensuring timely execution.

2. Commercial Operations: Coordinate with the central commercial team on pricing, assortment, promotions and availability.

3. Margin Ownership: Track margins, identify gaps and drive improvements in profitability.

4. Analytics: Monitor business KPIs, identify opportunities and convert insights into actions.

5. Fulfilment: Own end-to-end fulfilment performance, working closely with relevant teams to resolve gaps.

6. Cross-functional Coordination: Work with central teams and local stakeholders to ensure smooth execution.

Requirements:

• 4–7 years of experience in e-commerce, commercial operations, analytics, or programme management.
• Bachelor's degree in Business, Economics, Engineering, Analytics, or a related field.
• Experience managing commercial initiatives and projects across multiple markets.
• Strong analytical skills with experience tracking KPIs, analyzing margins, and identifying growth opportunities.
• Understanding of pricing, assortment, promotions, and product availability.
• Strong problem-solving, structured thinking, and decision-making skills.
• Excellent communication and stakeholder management skills, with the ability to collaborate across teams.
• Experience in startups, e-commerce, or B2C businesses is preferred.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.